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john tomkins

  • Posts: 1639
Re: Appearance
« Reply #20 on: September 18, 2009, 04:10:40 pm »
Matt you do talk some rubbish sometimes.....








Everyone knows its "Bucks Fizz"  ;D ;D ;D

matt

Re: Appearance
« Reply #21 on: September 18, 2009, 04:20:47 pm »
Matt you do talk some rubbish sometimes.....








Everyone knows its "Bucks Fizz"  ;D ;D ;D

thanks ;) buzz fizz, i dont know what i was thinking

just for the record

http://www.youtube.com/watch?v=pACePi441ds

john tomkins

  • Posts: 1639
Re: Appearance
« Reply #22 on: September 18, 2009, 04:22:17 pm »
Ahhhhh those were the days :)

Mike #1

  • Posts: 4668
Re: Appearance
« Reply #23 on: September 18, 2009, 04:55:12 pm »
embroided polo shirts , sweatshirts  and coats smart trousers i also use business cards of vistaprint for calling cards , no battered old van just a good highly polished car,  presentation counts

suds window service

  • Posts: 1151
Re: Appearance
« Reply #24 on: September 18, 2009, 05:06:28 pm »
look a pro -- be a pro


think big -- be big

and other pooty silly statements

most will not care if you shave daily, most will not care if you wear jeans and most will not care if you drive a car or a van


Matt agree with you on most things ,but not this one.
 make an effort to look smart and professional
 signed van helps with the image.
 we have polo shirts and tshirts and huddys with our logo on them.
   

Re: Appearance
« Reply #25 on: September 18, 2009, 05:32:26 pm »
look a pro -- be a pro


think big -- be big

and other pooty silly statements

most will not care if you shave daily, most will not care if you wear jeans and most will not care if you drive a car or a van


Matt agree with you on most things ,but not this one.
 make an effort to look smart and professional
 signed van helps with the image.
 we have polo shirts and tshirts and huddys with our logo on them.
   

Huddys! Great image that.

windowashing

Re: Appearance
« Reply #26 on: September 18, 2009, 05:40:11 pm »
The question is:

Who are you trying to impress?

The customers?

Or other window cleaners?

I have had it said to me (from custy's) that too flashy an image, and you know they are going to be expensive, as you are paying for all of the frills!

matt

Re: Appearance
« Reply #27 on: September 18, 2009, 05:55:27 pm »
look a pro -- be a pro


think big -- be big

and other pooty silly statements

most will not care if you shave daily, most will not care if you wear jeans and most will not care if you drive a car or a van


Matt agree with you on most things ,but not this one.
 make an effort to look smart and professional
 signed van helps with the image.
 we have polo shirts and tshirts and huddys with our logo on them.
   

but you can still look smart and not have logo'ed clothes, i feel i look smart in my Ralph lauren fleece and a pair of tesco's jeans and a pair of black work boots

i have a van with 4 magnetic signs on ( now i know people have slagged them off in the past, for reason i didnt get )

i dont think my customers care though, i really dont, most of my new work is though recommendation for being honest ( a very big selling point ) and doing a good job


Sapphire Window Cleaning

  • Posts: 2942
Re: Appearance
« Reply #28 on: September 18, 2009, 06:18:01 pm »
At the end of the day its what your happy with.
Matts happy the way he runs his business, its not written in ink that every business has to grow and grow.
I see alot of builders just having enough work for them to comfortably live from.
No point being the richest man in the grave yard.
Yet others run their business in a totally different way, signed vans, uniforms etc thats all good if you want to expand a lot.
If you are just comfortable with just the work you have then why do you need signwriting?
The Difference in my eyes is the ones without signwritten vans and uniform are just self employed window cleaners, where as the guys with the signwritten vans and uniforms etc are looked at as a company.

Just my view on this so don't take offence.


Matt
Reaching parts traditional window cleaners can not reach.

Sapphire Window Cleaning

  • Posts: 2942
Re: Appearance
« Reply #29 on: September 18, 2009, 06:20:30 pm »
look a pro -- be a pro


think big -- be big

and other pooty silly statements

most will not care if you shave daily, most will not care if you wear jeans and most will not care if you drive a car or a van



Matt agree with you on most things ,but not this one.
 make an effort to look smart and professional
 signed van helps with the image.
 we have polo shirts and tshirts and huddys with our logo on them.
   

but you can still look smart and not have logo'ed clothes, i feel i look smart in my Ralph lauren fleece and a pair of tesco's jeans and a pair of black work boots

i have a van with 4 magnetic signs on ( now i know people have slagged them off in the past, for reason i didnt get )

i dont think my customers care though, i really dont, most of my new work is though recommendation for being honest ( a very big selling point ) and doing a good job



Matt you can't go around Thinking your customers don't care. try talking to your customers as just mention it in passing conversation.
Reaching parts traditional window cleaners can not reach.

kenaltobelli

Re: Appearance
« Reply #30 on: September 18, 2009, 06:41:22 pm »
burbery hat peaked umbro t and nike trackys but i allways tuck the bottoms in my socks.
 8)

matt

Re: Appearance
« Reply #31 on: September 18, 2009, 06:43:32 pm »
look a pro -- be a pro


think big -- be big

and other pooty silly statements

most will not care if you shave daily, most will not care if you wear jeans and most will not care if you drive a car or a van



Matt agree with you on most things ,but not this one.
 make an effort to look smart and professional
 signed van helps with the image.
 we have polo shirts and tshirts and huddys with our logo on them.
   

but you can still look smart and not have logo'ed clothes, i feel i look smart in my Ralph lauren fleece and a pair of tesco's jeans and a pair of black work boots

i have a van with 4 magnetic signs on ( now i know people have slagged them off in the past, for reason i didnt get )

i dont think my customers care though, i really dont, most of my new work is though recommendation for being honest ( a very big selling point ) and doing a good job



Matt you can't go around Thinking your customers don't care. try talking to your customers as just mention it in passing conversation.

i do, i pride myself with chatting to my customers, i know i do it too much ( infact i have cut it right back so i earn a little more )

i am not sure if you have taken the "i dont think my customers care though" out of content, they care about a good job, but most couldnt care about if i wear a logo'ed jacket or a pair of dickies work trousers, as i have said, i have built a round that people accept me as a honest family man who is earning a wage to look after my family with a disney / orlando holiday every 18 months, my customers allways ask about my children and how my oldest is enjoying school etc etc, they then pass my details on to friends who will know the service i offer and what i am about

now i pick up commercail work with a tag line about the service and standard i work at, i had a client phone me 2 weeks ago asking if i was the window cleaner who " insert tag line " , it made me laugh, as they know what they get and thats why they offer me work




Sapphire Window Cleaning

  • Posts: 2942
Re: Appearance
« Reply #32 on: September 18, 2009, 06:49:10 pm »
Fair play Matt.
I was just pointing out, it is foolish to think you know what the customer wants rather than actually knowing what they want.
Taking my kids to Disneyland paris next year, Told it would of been cheaper to of gone to the real one. lol
How have you found work this year?
I found it was slow until about may/june then started to pick up and now its flooding in.




Matt
Reaching parts traditional window cleaners can not reach.

ronnie paton

  • Posts: 3245
Re: Appearance
« Reply #33 on: September 18, 2009, 07:34:07 pm »



surviving in business and growing in business are totally different......i prferethe latter

most window cleaning business grow's, its the nature of doing a good job and getting recommended by customers

then again, when you are at a point you cannot expand anymore, thats where i currently am, and i am 100 % happy with that as i have no wish to employ, i guess that makes my business a failure in some eyes

just out of interest, when i phone windowcleaningstockport and your guys turn up from the last job being done by rcwcleaningservicesltd with the rcwcleaningservicesltd logo on, do they get changed ? ? ? ? or do you have magnetic signs for the van and velcro logo's for the uniform ? ? ?  ;) ( is it anything like the bucks fizz eurovision song contest outfit change ? ? ?


edited with thanks to john tomkins for pointing out the error, buzz fizz, i dont know ;)



not sure what you mean to be honest who is window cleaner stockport???

who says most window cleaners businesses grow??? you??? well in the past when iv advertised for a vacancy at least 50% of the applicant have had there rounds but for somestrange reason they havent any moree??

now matt i wouldt say your were a failure we obviuosly differ on the point of uniform looking the part and being the part i know for a fact its help my business grow and thats all that counts.

Now Johnny who through you a peanut.........

matt

Re: Appearance
« Reply #34 on: September 18, 2009, 08:06:47 pm »
Fair play Matt.
I was just pointing out, it is foolish to think you know what the customer wants rather than actually knowing what they want.
Taking my kids to Disneyland paris next year, Told it would of been cheaper to of gone to the real one. lol
How have you found work this year?
I found it was slow until about may/june then started to pick up and now its flooding in.




Matt

fair enough, i do spent too much time chatting to customers, when i had my hernia op, i didnt get back around to some of my round for allmost 4 months, they understood i was having the op and waited, that to me says that my relationship with my customers is fairly good

ref disney, it does work out cheaper to do to orlando than paris, if you work out the cost per day, its a fair bit cheaper, WDW ( disney orlando ) have some cracking deals on right now, we have nevr been to pairs disney, no need imho, as orlando ticks every box

ref work, i havent picked much up on the domestic front as my round consists of streets where i do 80 - 90 % of all the houses, i have filled in a few gaps, i now only take on the bigger stuff outside my round, commercially i have noticed they have all cut back on the preq of the cleans, i have picked up work for management companies, i have allways avoided subby work ( which i feel management companies are akin to ) BUT i decided i would bang in good prices and if they took them, great, if not, nothing lost


matt

Re: Appearance
« Reply #35 on: September 18, 2009, 08:08:33 pm »



surviving in business and growing in business are totally different......i prferethe latter

most window cleaning business grow's, its the nature of doing a good job and getting recommended by customers

then again, when you are at a point you cannot expand anymore, thats where i currently am, and i am 100 % happy with that as i have no wish to employ, i guess that makes my business a failure in some eyes

just out of interest, when i phone windowcleaningstockport and your guys turn up from the last job being done by rcwcleaningservicesltd with the rcwcleaningservicesltd logo on, do they get changed ? ? ? ? or do you have magnetic signs for the van and velcro logo's for the uniform ? ? ?  ;) ( is it anything like the bucks fizz eurovision song contest outfit change ? ? ?


edited with thanks to john tomkins for pointing out the error, buzz fizz, i dont know ;)



not sure what you mean to be honest who is window cleaner stockport???



one of your sites if for window cleaner stockport, now if a client used the site, they might expect you to be called window cleaner stockport


ronnie paton

  • Posts: 3245
Re: Appearance
« Reply #36 on: September 18, 2009, 08:27:22 pm »
have a look at the site you will then see its still rcw cleaning services so they will know exacly what there getting ;)

aiminvestor

  • Posts: 139
Re: Appearance
« Reply #37 on: September 18, 2009, 08:29:38 pm »
If you look like a pro, you can charge like one too :).

I totally agree, I think appearance is very important.
Dictum meum pactum

matt

Re: Appearance
« Reply #38 on: September 18, 2009, 08:35:08 pm »
have a look at the site you will then see its still rcw cleaning services so they will know exacly what there getting ;)

i know, i did
still the URL might confuse them, though to be honest, my remark was said more in jest than a serious way

AuRavelling79

  • Posts: 26535
Re: Appearance
« Reply #39 on: September 18, 2009, 08:47:52 pm »
How did I get those schools and that car manufacturer's offices and that brick factory and those other firms on my round and all those professional peoples' big houses when I had my ten year old estate car with a trolley system?

It wasn't my appearance I can assure you - perhaps it was cuz I kud spel on my kwotes and my gramma was proper?
It's a game of three halves!