Yep, I turned up at a customers house at the time we arranged.
Knocked the door, no answer. So I gave her a bell on the mobile and this is what was said...
Me
'hi, its John-Paul, I'm at your house now and no one is home for me to clean the windows as arranged'
Her
'Yeah I know, I decided to go out instead, so you'll have to wait there till I get back, I should be home in an hour or two'
Me
'I'm sorry mrs....., but I have other jobs booked in after yours and need to be there when I have said'
Hers
'Well I might be in tomorrow at some point, but its only a window clean. You will have to keep coming round and try to catch me in'
Me
'I'm sorry, but I'm out of your area for a while now and have other jobs booked in'
Her
'Well you will have to find time because I want my windows cleaning'
To cut a story short, she got told to find another windy cleaner, cos I wasnt willing and didn't have the time to mess about like she wanted me to.
Stupid woman was always moaning that my price was a lot and she was going to find someone cheaper. She even told me once she had anotherwindy cleaner coming to give her a price. Her neighbour told me that she rang 6 and none came to quote her lol