[martinsadie]

terms and conditions not worth the paper they are written on

[paul04]

terms and conditions not worth the paper they are written on

thank you for your opinion
pj

[pingu]

I must admit t&c can be a valuable 'guide' for the customers...I have always given new customers a set of t&c....whilst we know you cannot take the person to court for a infringment...they do serve a purpose in that everyone knows what is expected.

Personally I run a 8 weekly scheduled service where the customers have their windows cleaned and exactly 8 weeks to the day I clean them again...severe weather or sickness excepted.

I do expect access and the windows closed and to be paid within 14 days of the clean date...the t&c's make this clear amongst other things

They are more a gentlemans agrement than anything...but I woud rather have them than not..I suspect the words Terms & Conditions might be a misleading title.

Cheers
Dave.

[paul04]

I must admit t&c can be a valuable 'guide' for the customers...I have always given new customers a set of t&c....whilst we know you cannot take the person to court for a infringment...they do serve a purpose in that everyone knows what is expected.

Personally I run a 8 weekly scheduled service where the customers have their windows cleaned and exactly 8 weeks to the day I clean them again...severe weather or sickness excepted.

I do expect access and the windows closed and to be paid within 14 days of the clean date...the t&c's make this clear amongst other things

They are more a gentlemans agrement than anything...but I woud rather have them than not..I suspect the words Terms & Conditions might be a misleading title.

Cheers
Dave.

thank you   im glad someone can see what i was talking about
pj

[bobplum]

hi
i use more of a customer charter,than terms and condtions
that way it looks like  its all in there favour,that your doing everything for them
had no problems
bob