I had my system fitted in April,they do a top job the x-tel fibreglass pole I purchased was 17ft and ok for everyday use,clamps need adjusting from time to time and is showing wear and tear,the 24ft pole is a bit heavy imo ,Im now upgrading to a 24ft SLX (through reading of posts on this forum) which should last longer and at last I can reach over conservatories with ease.I wish I hadnt bought an xtel pole in the first place.