ravensford in my experience with gardiners i have nothing but good to say and as everyone else says you have been unlucky but judging by your response to alex,s apology if i were him i wouldnt want you as a customer anyway. Get over it.
for those who used the extender pole with the fibre pads how did you manage to spray the glass with pure water, did you just wet the pad first
alex can the head and pads be bought on there own, and will it fit our standard thread