shoes off for me, same as ben, most say you need not bother but i do anyway. i nail a lot of quotes. but i put that down to my chatty personality. customer rang tonight saying, "just checking your still coming and how's sian, hope she's ok, is she still having brackston hicks, blah blah blah blah" there like best mates by time ive left the house. ;Dworks for me.
derek