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paul beckett

  • Posts: 215
do you charge for extras ?
« on: July 15, 2009, 01:13:10 pm »
do you always clean frames included in price  ? or do you charge extra for this  ?

and do you charge extra for first cleans ? because most of my custys, have a face like a smacked ass about this first clean malarki,so i just dont charge any more,cant do with the hassle. ??? ??? ???
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GWCS

Re: do you charge for extras ?
« Reply #1 on: July 15, 2009, 01:21:16 pm »
yes always charge extra on the first clean.

I offer them a free clean on their 4th regular monthly clean - save time wasters saying they want a regular clean to get one clean done ( the whole works) and then say bye bye..
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Sapphire Window Cleaning

  • Posts: 2942
Re: do you charge for extras ?
« Reply #2 on: July 15, 2009, 01:29:03 pm »
I always charge more for the first cleans, unless I am taking over from another WC.
I wash down the frames every clean as I use WFP on most of my customers.
If they want a deep thorough clean i.e. grey stain build up removing, then I charge more.
Remember your in business. NOT a charity.
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Reaching parts traditional window cleaners can not reach.

paul beckett

  • Posts: 215
Re: do you charge for extras ?
« Reply #3 on: July 15, 2009, 01:39:24 pm »
Quote from: GWCS on July 15, 2009, 01:21:16 pm
yes always charge extra on the first clean.

I offer them a free clean on their 4th regular monthly clean - save time wasters saying they want a regular clean to get one clean done ( the whole works) and then say bye bye..


that sound a good idea i might try that, they think their a good deal i suppose.

kind regards

paul
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paul beckett

  • Posts: 215
Re: do you charge for extras ?
« Reply #4 on: July 15, 2009, 01:43:11 pm »
and what is the norm for first cleans for cost ? replys would be greatly appreciated (spelling ???) ??? ??? ???
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Sapphire Window Cleaning

  • Posts: 2942
Re: do you charge for extras ?
« Reply #5 on: July 15, 2009, 01:44:02 pm »
I charge them 50% more as I spend 50% longer on them.
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Reaching parts traditional window cleaners can not reach.

simon knight

Re: do you charge for extras ?
« Reply #6 on: July 15, 2009, 01:45:18 pm »
If it's a titchy little 3 bed semi that takes 20 minutes then I just charge what I charge regulars. If it takes 5 minutes longer because it's not been done for 10 years...so what? And if they've conned me and it is a one-off after all, again...so what?

Where I do slap money on is the bigger stuff where the extra work does use up a lot more time, labour and materials. I try to keep the quote a bit open and just give an approximate figure then charge my hourly rate.

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stephen s

Re: do you charge for extras ?
« Reply #7 on: July 15, 2009, 07:06:42 pm »
I charge some a 1st clean price if they are really bad with frames caked in cobwebs but like lots of others Ive cleaned only to find its a one off clean after they say said monthly.
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martinsadie

Re: do you charge for extras ?
« Reply #8 on: July 15, 2009, 07:33:05 pm »
Quote from: YWCS on July 15, 2009, 01:32:25 pm
I never charge extra for 1st cleans, unless its a builders clean obviously.

As for frames, its the customers choice, just price accordingly.
same here
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