[Sapphire Window Cleaning]

FFC I usually take a mobile number, that way I text them the night before, and because I have unlimited texts it doesnt cost me a thing lol

[simon knight]

The OAP customers get a call. The customers who have to leave a side gate open get a call. The £40 plus customers get a call.

The rest?....Nope!

[pingu]

Dont phone them at all...

I run a 8 weekly scheduled service...when they have been cleaned they get a chit n the door saying they have been cleaned, bank details and the date of their next clean...8 weeks to the day...

I dont phone them or collect..in fact I very rarely see the majority of them let alone call them...

It works well...

Dave.

[simon knight]

Dont phone them at all...

I run a 8 weekly scheduled service...when they have been cleaned they get a chit n the door saying they have been cleaned, bank details and the date of their next clean...8 weeks to the day...

I dont phone them or collect..in fact I very rarely see the majority of them let alone call them...

It works well...

Dave.

Sounds a good system. But with my customers who have to leave a gate open I wouldn't trust them to remember something 8 weeks away.

[DaveG]

I have just started taking custies mobile numbers and text them instead of ringing, because some of them can keep you chatting for ages!!!!

On the same note im getting a few that are replying "can you leave it this time" !!  (sign of the times i suppose)

[Nathanael Jones]

I phone the big ones,.. I find its a great source of motivation,.. If I've promised someone to turn up then I have to get my butt in gear!