Hi Dom,
Your relatives must know a bit about business to get where they have in the oil industry. But with respect, they don't seem to know a thing about getting window cleaning contracts.
People in the oil DO like to see paperwork. They are genuinely impressed when you can produce documents to back up what you are saying. Thatcham are a recognised body. They conduct testing under strict regulations. They also tested a competitor's system. THEY were satisfied that the test was a fair comparison. Most people will trust Thatcham. Most of my customers will be glad that I use the system that is perceived to be SAFER.
The competitors system failed the test under Thatcham's criteria. This does not prove categorically that Ionic's system is safe. It does prove that it is SAFER. Safer than the competitor's system.
This is how it will be interpreted by others, regardless of what you perceive to be the facts.
Anyway, all you are doing by keeping this going Dom is drawing people's attention to the issue. Most people including myself didn't give it a high priority until you started making such a fuss. The more people hear about it, the more they will look at the video, the more they will see that shiny box crash through the cab. It does not look good. People will believe what they see.
I hope you manage to get the data tested however, as I would love to have additional confirmation.
This is all great publicity for Ionic. Reuban Reynolds must be a laughing up his sleeve!
One day the majority of window cleaners will be using WFP systems. There are thousands of them out there. If you want a bigger slice of that, you will have to crash test... ...and so will everyone else.
I'm not looking for a fight dom. I'm just informing you of how all this appears to the guy in the street. You seem to take your business seriously. If you know the value of information, you will think about what I have said and take it on-board. If you dismiss these views it will be at your own expense.
Catch up with you on another topic

SteveK