[The Seven Bays Window Cleaning Company]

Just to like to say:

That I have received a 1st class service from Omnipole.

They have replied to all my emails, answered calls, and  given me good advice as to what products were needed for my requirements.

After the order was placed, I received the goods BEFORE the date that they were due - BRILLIANT!

On top of that - the quality , and workmanship of the Powerpole, and accessories are up there with the best.

In fact I had a querie with the set up tonight - so sent an email and received an almost instant reply.


So, as far as customer service goes - I can't fault them   - Well done Omnipole !

[NWH]

Does this bloke have some connection with Omnipole because they`ve been getting slagged all week,is this thread trying to make up for it.

[The Seven Bays Window Cleaning Company]

Nope - no connection what so ever.

Just giving honest feedback from receiving a good service.

[john tomkins]

After the order was placed, I received the goods BEFORE the date that they were due - BRILLIANT!

So you are saying the due date for delivery was in fact not kept, not good if no-one was at home coz you were told it was being delivered the next day......................... UN-BRILLIANT..... is that a proper word

[The Seven Bays Window Cleaning Company]

No  - I was informed the day before that it was going to shipped out -

[leapstallbuildings]

I've done a fair bit with Omnipole myself and I've found the service good.  There has been the occasional hiccup but hey, no-one's perfect and at least they put it right.
No, I'm not affiliated before anyone asks.

[john tomkins]

No  - I was informed the day before that it was going to shipped out -

So how did you get it

BEFORE the date that they were due

if you got it on the day they told you 

[The Seven Bays Window Cleaning Company]

Huh.... I thinks your getting tad confused..

It was due for delivery on Monday (1st June), I was told YESTERDAY that is was ready for shipping, recieved it TODAY - simple as that

[windowswashed]

I've had no problems with Omnipole. I will continue to do business with Omnipole and if I need to complain about anything to them I can always telephone or email them away from cleaning forums.

It makes for interesting reading (good or bad), as to how low some people sink with their mannerism unto others when complaining. Unprofessional and not adviseable IMO.

[john tomkins]

Huh.... I thinks your getting tad confused..

It was due for delivery on Monday (1st June), I was told YESTERDAY that is was ready for shipping, recieved it TODAY - simple as that

Ah got it now you have added that

I've had no problems with Omnipole. I will continue to do business with Omnipole and if I need to complain about anything to them I can always telephone or email them away from cleaning forums.

I think that's what the other post was all about, he was trying to get an answer by telephone but couldn't, in the meantime he had to put customers on hold while waiting for the part.
Sometimes we all get so wound up we'll try anything to get it resolved, rightly or wrongly

[GWCS]

For anyone wondering who omnipole are try here

great blokes, great products

*bump*

they have a forum too!

http://www.omnipole.com/

[ronnie paton]

i hope you was well looked after for this post

[Nathanael Jones]

For anyone wondering who omnipole are try here

great blokes, great products

*bump*

they have a forum too!

http://www.omnipole.com/

A forum? Where?

[GWCS]

For anyone wondering who omnipole are try here

great blokes, great products

*bump*

they have a forum too!

http://www.omnipole.com/

A forum? Where?

Its a joke Nath, regarding mr st ives recent postings..

Just a *bump* to promote the company, just a link to promote the company more, and a mention of a forum.. for good measure

(small things - im a bit bored - cant you tell  )

[amberini]

I too recieved my Vac & powerpole just yesterday as i was informed by them (great so far)

sadly their were a couple of items missing (vac inlet & power hose for pole) gave them a ring spoke to keith who couldn't appologise enough & then the next thing i know... they are on my doorstep this morning just as they said ABSOLUTLEY FANTASTIC SERVICE...

I really dont understand some people 

[Window Washers]

I too recieved my Vac & powerpole just yesterday as i was informed by them (great so far)

sadly their were a couple of items missing (vac inlet & power hose for pole) gave them a ring spoke to keith who couldn't appologise enough & then the next thing i know... they are on my doorstep this morning just as they said ABSOLUTLEY FANTASTIC SERVICE...

I really dont understand some people 

Keith is a top guy.

I had a question about something and was sorted.

Ian

p.s Keith if you read this hope the whiskey helped 

[big J]

As I sais in earlier replies this was basically a storm in a tea cup that could have been handled better by all involved 

[pjulk]

When i first changed over to WFP 4 years ago i bought all my gear from omnipole and all still going strong.

They are built to last and a great company to deal with.

[ftp]

I've NEVER had any problems with Omnipole either.



probably because i've never bought anything off them.  :

[Window Washers]

When I get the time I will set up my gutter vac I just got from omnipole, customer services was fine with me and I also got a lot of free things which is always a plus side