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simon knight

Customers sense of humour...!
« on: May 27, 2009, 08:35:38 am »

Got a leaking pipe indoors so waiting in for the plumber to arrive.

Had a job booked in for 9 this morning so phoned customer to explain situation.

Her reply: "The window cleaner waiting for the plumber..."  and she goes into hysterical laughter ??? ??? ???

Tosh

Re: Customers sense of humour...!
« Reply #1 on: May 27, 2009, 08:43:44 am »
Enjoy your wait.  Plumbers are worse than window cleaners.

But if you know where the leak is, it's easy to fix; you just cut a section of pipe off using a pipe cutter and replace it with a piece of plastic pipe and push fittings.


RO-Sheen

  • Posts: 1308
Re: Customers sense of humour...!
« Reply #2 on: May 27, 2009, 08:44:11 am »
I don't get it either!!! Maybe we keep customers waiting when we dont turn up on time and it is ironic that we are now being kept waiting by the plumber (another unreliable trade??)
Oh well, It least it made her happy!
Formerly known as GARGAAX

simon knight

Re: Customers sense of humour...!
« Reply #3 on: May 27, 2009, 08:52:46 am »
Enjoy your wait.  Plumbers are worse than window cleaners.

But if you know where the leak is, it's easy to fix; you just cut a section of pipe off using a pipe cutter and replace it with a piece of plastic pipe and push fittings.



It's under the floorboards somewhere...big damp patch on the kitchen ceiling. I'm a bit of a bodger when it comes to DIY so probably better to wait for the plumber.

Be interesting to see what he charges per hour!

GWCS

Re: Customers sense of humour...!
« Reply #4 on: May 27, 2009, 09:22:21 am »
Enjoy your wait.  Plumbers are worse than window cleaners.

But if you know where the leak is, it's easy to fix; you just cut a section of pipe off using a pipe cutter and replace it with a piece of plastic pipe and push fittings.



It's under the floorboards somewhere...big damp patch on the kitchen ceiling. I'm a bit of a bodger when it comes to DIY so probably better to wait for the plumber.

Be interesting to see what he charges per hour!

Probably as lot more than you do!

simon knight

Re: Customers sense of humour...!
« Reply #5 on: May 27, 2009, 09:24:39 am »
Enjoy your wait.  Plumbers are worse than window cleaners.

But if you know where the leak is, it's easy to fix; you just cut a section of pipe off using a pipe cutter and replace it with a piece of plastic pipe and push fittings.



It's under the floorboards somewhere...big damp patch on the kitchen ceiling. I'm a bit of a bodger when it comes to DIY so probably better to wait for the plumber.

Be interesting to see what he charges per hour!

Probably as lot more than you do!

Guaranteed mate :(

Re: Customers sense of humour...!
« Reply #6 on: May 27, 2009, 09:32:40 am »
Id start getting the floorboards up to save his time and your money.

simon knight

Re: Customers sense of humour...!
« Reply #7 on: May 27, 2009, 09:45:28 am »

I've pulled the carpet up but I was rather hoping he had some kind of gadget that could locate roughly where the leak was coming from rather than have to pull up all the floorboards in my bedroom. Or perhaps he can judge from the damp patch on the kitchen ceiling.

Window Washers

  • Posts: 9036
Re: Customers sense of humour...!
« Reply #8 on: May 27, 2009, 10:02:36 am »

I've pulled the carpet up but I was rather hoping he had some kind of gadget that could locate roughly where the leak was coming from rather than have to pull up all the floorboards in my bedroom. Or perhaps he can judge from the damp patch on the kitchen ceiling.
if your lucky it is above, may not even be in your bedroom, I will stop there before I give you a headache ;)
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Tosh

Re: Customers sense of humour...!
« Reply #9 on: May 27, 2009, 10:06:48 am »

I've pulled the carpet up but I was rather hoping he had some kind of gadget that could locate roughly where the leak was coming from rather than have to pull up all the floorboards in my bedroom. Or perhaps he can judge from the damp patch on the kitchen ceiling.

I had this problem a few months ago in my neighbors house.  It was his heating system.  It'll be the same problem with you.

Your floor boards will come up; and if it's hard to find; more will come up.

DaveG

  • Posts: 6348
Re: Customers sense of humour...!
« Reply #10 on: May 27, 2009, 10:17:40 am »
the leak could be in somewhere else than above the damp patch on the  ceiling......

thats just where the water has found its way out!
You can't polish a turd

simon knight

Re: Customers sense of humour...!
« Reply #11 on: May 27, 2009, 10:34:48 am »

Well he was supposed to here at 9 and there's still no sign of him. In the meanwhile the patch is growing :(

Re: Customers sense of humour...!
« Reply #12 on: May 27, 2009, 11:18:41 am »
How wide is the patch on the ceiling.

It might be an idea to make a hole in the ceiling to allow the water out (put a bucket underneath it) so the whole ceiling doesnt come down.

simon knight

Re: Customers sense of humour...!
« Reply #13 on: May 27, 2009, 11:28:04 am »
It's probably about 2ft across. It hasn't actually started to drip onto the kitchen floor...yet!  If it starts to bow then I will knock a hole through the plaster. In the meanwhile I think it might be a good idea to turn the light off.

Where is that sodding plumber?

Re: Customers sense of humour...!
« Reply #14 on: May 27, 2009, 11:40:11 am »
Have you turned the water off at the mains.

It might be your central heating (so turning the mains off will have no effect) but if its mains water supply turn it off to release the pressure from the sytem then the dripping will be less.

Turning the light off will be of no benefit...........BUT turning the electric off at the wall will!!(the mains supply to the house)

Tosh

Re: Customers sense of humour...!
« Reply #15 on: May 27, 2009, 11:42:31 am »
Simon,

Do you know how to drain your hot water system down?  If you take the water out of the system, then the leak will stop.

You'll need a peice of garden hose and a screwdriver; it's easy to do; I'll talk you through it if you want me too.

Phone me on (number deleted; spoke to Simon).

simon knight

Re: Customers sense of humour...!
« Reply #16 on: May 27, 2009, 11:42:35 am »
Believe it or not I have no idea how to turn the water off at the mains (and I've only lived here for 23 years) ::)

simon knight

Re: Customers sense of humour...!
« Reply #17 on: May 27, 2009, 12:01:22 pm »
He's here! Quite right Tosh...he's got his hose out and is draining off the system ;D

Tosh

Re: Customers sense of humour...!
« Reply #18 on: May 27, 2009, 12:04:59 pm »
Watch him, so you know how to do it in future.  It's a simple, but good skill to know for future problems.

simon knight

Re: Customers sense of humour...!
« Reply #19 on: May 27, 2009, 12:54:28 pm »
Will do Tosh.  I'm surprised the mods haven't moved this thread onto non-related issues...must all be asleep today.

Cheers guys.

Simon