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Poll

Did you lose any customers?

None
A Few
Too many
Only the ones i wanted to lose
Wrong climate to increase prices

geefree

  • Posts: 6180
PRICE INCREASE - POLL
« on: May 22, 2009, 08:18:40 am »
I  am thinking of putting my prices up, some calls are old and underpriced, so they will jump a few quid,

but mostly i will be putting £1 on each call....

I just wondered how, in this climate, has it had any affect on losing customers , to the guys who have tried it lately.

The ones who are underpriced can take it or leave it... but the rest are my concern,

Thanks.

Window Washers

  • Posts: 9036
Re: PRICE INCREASE - POLL
« Reply #1 on: May 22, 2009, 08:25:06 am »
I can see you getting a lot of replies saying don't do it in this climate.

I would test it on the ones that are really underpriced and go from there, as a lot of people have more money now due to the interest rate cuts.

Ian
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Re: PRICE INCREASE - POLL
« Reply #2 on: May 22, 2009, 08:34:37 am »
I can see you getting a lot of replies saying don't do it in this climate.

I would test it on the ones that are really underpriced and go from there, as a lot of people have more money now due to the interest rate cuts.

Ian

I agree with Ian, I would stage the increase, but for sure increase any that are undervalued.

GWCS

Re: PRICE INCREASE - POLL
« Reply #3 on: May 22, 2009, 08:39:45 am »
I can see you getting a lot of replies saying don't do it in this climate.

I would test it on the ones that are really underpriced and go from there, as a lot of people have more money now due to the interest rate cuts.

Ian

I agree with Ian, I would stage the increase, but for sure increase any that are undervalued.

But only if you can afford to lose them in the short run, or replace quickly.

But yes, increase if they are underpaid for you.

geefree

  • Posts: 6180
Re: PRICE INCREASE - POLL
« Reply #4 on: May 22, 2009, 09:04:37 am »
Thanks...

i do get asked quite regular, " is it the same price , still £9 ? "...etc etc...

got me wondering ! :o

geefree

  • Posts: 6180
Re: PRICE INCREASE - POLL
« Reply #5 on: May 22, 2009, 05:28:07 pm »
 :)

Re: PRICE INCREASE - POLL
« Reply #6 on: May 22, 2009, 05:57:55 pm »
If you put them all up by 20% and lost 1 in 5 you will make the same money in less time.

jodan63

Re: PRICE INCREASE - POLL
« Reply #7 on: May 22, 2009, 07:01:44 pm »
only if they where all the same price though!!!!!!!!   

1x £1.00    =  £1.20

1x £2.00    = £2.40
1x £3.00    = £3.60
1x £4.00    = £4.80
1x £5.00    = £6.00

so if you lost  the dearest price increase you would lose out  ::)

geefree

  • Posts: 6180
Re: PRICE INCREASE - POLL
« Reply #8 on: May 22, 2009, 10:21:54 pm »
if you double the price , and lost half of your punters... you would be on the same money.....

room to build... ;D

d s windowcleaning

  • Posts: 2782
Re: PRICE INCREASE - POLL
« Reply #9 on: May 22, 2009, 10:44:06 pm »
there all money people around sandal gazza so put them up by £2 , i dont think you will lose any .
just had a thought you put them up by £2 then i come along and undercut you by £1  ;D
where theres muck theres money

Klean07

  • Posts: 3244
Re: PRICE INCREASE - POLL
« Reply #10 on: May 22, 2009, 11:21:33 pm »
Its not in right climate to raise prices. I had two yesterday convert from monthly to 2 monthly. Just be happy that we've got work.
kkleanwindowcleaning.co.uk

Re: PRICE INCREASE - POLL
« Reply #11 on: May 23, 2009, 09:01:23 am »
There are plenty of people with loads of money around. You just need to know how to present yourself. With any new work I have picked up since October last year I have consistantly put in prices 50% higher than I would have done before, so not only am I able to pick work up I am also getting MUCH better paying customers.

One thing you will realise is that the more someone pays for something the less they complain.

I could tell you where I have learned my most recent skills from but I fear it would cause more arguments on here.

AuRavelling79

  • Posts: 26583
Re: PRICE INCREASE - POLL
« Reply #12 on: May 23, 2009, 01:35:50 pm »
Does that mean if I increase my prices by 100% and I lose 100% of my customers then I  am 100% better off?  ;D ;D ;D
It's a game of three halves!

alanwilson

  • Posts: 1885
Re: PRICE INCREASE - POLL
« Reply #13 on: May 23, 2009, 03:19:59 pm »
YES!!

uh no actually, but if you had 1% of your customers and charged them 100x the average price of your work then you'd have loads of room to expand.

2 x 3-bed semi's @ £1400 each, phew!
I've never been to bed with an ugly bird but I've woken up with loads!

alanwilson

  • Posts: 1885
Re: PRICE INCREASE - POLL
« Reply #14 on: May 23, 2009, 03:26:28 pm »
ewan - if you lose 100% of your customer base then you have NO customers.

0 x £5billion = £0
I've never been to bed with an ugly bird but I've woken up with loads!

cozy

Re: PRICE INCREASE - POLL
« Reply #15 on: May 23, 2009, 04:15:07 pm »
Yes mate, spot on

But each customer is also an expense (even though some on here don’t have expenses because it window cleaning!)

I won’t explain any further, I’m sure you understand.


Yes, plain as day. If you suffer from a severe dose of stupidity

alanwilson

  • Posts: 1885
Re: PRICE INCREASE - POLL
« Reply #16 on: May 23, 2009, 04:24:50 pm »
right ok

cozy - no need for scarcasm, thats what I'm here for.
I've never been to bed with an ugly bird but I've woken up with loads!

cozy

Re: PRICE INCREASE - POLL
« Reply #17 on: May 23, 2009, 04:26:35 pm »
OK sorry  :-[

Re: PRICE INCREASE - POLL
« Reply #18 on: May 23, 2009, 04:29:27 pm »
Does that mean if I increase my prices by 100% and I lose 100% of my customers then I  am 100% better off?  ;D ;D ;D


Yes you would be, if they all needed there price going up 100%, strange but true.  ;D

I have done 100% increase in the past the attrition rate was about 10%.

A correctly written letter of explanation kept the customers happy.

There is no reason, even a ressesion, to have low prices. If they are underpriced even if you have only done them once then the price needs correcting.

cozy

Re: PRICE INCREASE - POLL
« Reply #19 on: May 23, 2009, 08:42:25 pm »
Fast reply Ewan, The guys are talking about price increases,not" DIY Skills" or any philosophy from Aristotle.

Just let them get on with it and stop trying to confuse the issue with your usual meaningless drivel.

You made your point often enough. You earn 40K a year and all that, but some people on here actually ask questions and need an adult reply.

Putting up prices is important for anyone who needs to do it. We all need to at some time or another.