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daz34zler

  • Posts: 137
dodgy custie
« on: May 21, 2009, 07:33:50 pm »
hi guys, was hoping for some advise on a dodgy custy...
customer owes 4x cleans equalling £100. got a phonecall from the lady to apologise
for not paying but would send a cheque in the post.......anyhoo, cleaned again and left another envelope
to say that we would not be cleaning her windows until payment (£125)  has been recieved...
well guess what.......still no payment......went to her house the following month, not in so left another envelope as a reminder....still no payment or phonecall.....finally, went today and said on another envelope please send payment before we take this matter further.........

thing is i am not exactly sure where i stand legally......any thoughts?????

thanks in advance
darren >:( >:( :(
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dave.e

Re: dodgy custie
« Reply #1 on: May 21, 2009, 07:50:20 pm »
best bet mate go round on a sunday night about 8pm and collect payment off her and make sure its cash.
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AuRavelling79

  • Posts: 26537
Re: dodgy custie
« Reply #2 on: May 21, 2009, 07:58:43 pm »
Quote from: Dave@S2none on May 21, 2009, 07:50:20 pm
best bet mate go round on a sunday night about 8pm and collect payment off her and make sure its cash.

Sunday a.m. at 7 o'clock is better!
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It's a game of three halves!

peter holley

Re: dodgy custie
« Reply #3 on: May 21, 2009, 08:05:05 pm »
return the dirt to her windows free of charge,  ;D ....and charge for storage ... ::)lol

seriously though , i am suprised you carried on cleaning ... i dont do the 2nd clean untill iv been paid for the first, you have to train custies to pay on time... if they cant pay on time then they have to be dropped....

like was said earlier .... go round on a sunday evening ;)
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Window Washers

  • Posts: 9036
Re: dodgy custie
« Reply #4 on: May 21, 2009, 08:09:26 pm »
I would go back each day till I caught them in, failing that small claims court go to citizens advice or if you a member of the fsb give them a call.
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If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

LWC

  • Posts: 6824
Re: dodgy custie
« Reply #5 on: May 21, 2009, 08:48:35 pm »
Quote from: craig b on May 21, 2009, 08:06:51 pm
cant understand why you would let someone run up such a bill...just for window cleaning..
i give  2 cleans credit,,then i stop until paid...would you like it....

ask her to pay for three cleans as a good wil gester

I agree.
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daz34zler

  • Posts: 137
Re: dodgy custie
« Reply #6 on: May 22, 2009, 02:34:56 pm »
thanks for all your input guys.......
live and learn me thinks on this 1 :-[ :-[ :-[
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wfp master

  • Posts: 2553
Re: dodgy custie
« Reply #7 on: May 22, 2009, 04:18:00 pm »
why did you keep cleaning it if you were nt getting paid  ??? can you prove you have cleaned them 4 x its your word against hers. dump her .
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martinsadie

Re: dodgy custie
« Reply #8 on: May 22, 2009, 09:17:38 pm »
Quote from: sfwc on May 22, 2009, 04:18:00 pm
why did you keep cleaning it if you were nt getting paid  ??? can you prove you have cleaned them 4 x its your word against hers. dump her .
hes probley short of work
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simon knight

Re: dodgy custie
« Reply #9 on: May 23, 2009, 10:37:08 am »
Quote from: craig b on May 21, 2009, 08:06:51 pm
cant understand why you would let someone run up such a bill...just for window cleaning..
i give  2 cleans credit,,then i stop until paid...would you like it....

ask her to pay for three cleans as a good wil gester

With me no 2nd clean until 1st is paid for!
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martinsadie

Re: dodgy custie
« Reply #10 on: May 23, 2009, 02:20:35 pm »
Quote from: simon knight on May 23, 2009, 10:37:08 am
Quote from: craig b on May 21, 2009, 08:06:51 pm
cant understand why you would let someone run up such a bill...just for window cleaning..
i give  2 cleans credit,,then i stop until paid...would you like it....

ask her to pay for three cleans as a good wil gester

With me no 2nd clean until 1st is paid for!
not surprised with 13 weeks between cleans  ;D
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simon knight

Re: dodgy custie
« Reply #11 on: May 23, 2009, 03:00:14 pm »
Quote from: Stan The Man on May 23, 2009, 02:20:35 pm
Quote from: simon knight on May 23, 2009, 10:37:08 am
Quote from: craig b on May 21, 2009, 08:06:51 pm
cant understand why you would let someone run up such a bill...just for window cleaning..
i give  2 cleans credit,,then i stop until paid...would you like it....

ask her to pay for three cleans as a good wil gester

With me no 2nd clean until 1st is paid for!
not surprised with 13 weeks between cleans  ;D

Correct Sir!  Glad somebody is on the ball ;D
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Robin Ray

Re: dodgy custie
« Reply #12 on: May 23, 2009, 03:04:58 pm »
Go round and get the cash. Once you get the money Ask them to go on standing order or pay for 6months up front. If they dont go for that do you need the hastle.
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