[suffolkclean]

I'm on a sales 'mission' at the moment. Had a meeting to day to discuss our services and I created a 'Portfolio' of before and after pictures on glossy paper, along with some testimonials from customers. They were very impressed by it. I think its a good thing to show potential customers what you can do as it gives them evidence you can do a good job instead of just 'saying' how great you are.

Also once a quote has been sent to a company I've been contacting them after 7 days or so to get some feedback. If you havn't heard from them and you don't call you just think 'oh well too expensive'. If you call them they can tell you whats going on, I'm noticing quotes being sat on for a while before making a decision. I feel very positive about going out now and visiting companies, oh & Derek I handed them some FREE Vistaprint Postcards - Full Glossy Picture with Text & Tel.No.s look much better than handing over a little business card.
Barbara

[clinton]

Barbara

I do have a portfolio too and they are v handy.

Must say it does need updating with the pictures :

[derek west]

hope it wasn't a cheeky postcard barbara
derek

[derek west]

thats me
derek

[Mike Osbourne]

It's called making an arse of yourself. I do it all the time

[fenman]

You can pick up a lot of domestic work when doing commercials.
We are always being asked when working " do you do houses as well "
Commercial marketing is a slow builder but once you start to pick up customers it is amazing how one job leads to another then someone asks if you do hard floors and that is something else you become expert in.
Just as Mrs Smith will tell her friends about a good cleaner, business people talk to each other and will pass your number on.
It is all about building relationships not just about cleaning especially when you deal with larger organisations.
Most of our customers do not ask for a price they just ask when we can do it.
For instance last July, August and September in one sector alone we did 33 full days on an hourly rate working on lists of jobs we were given.
It can be done you just have to go about it in the right way and believe me we are not experts.
David

[suffolkclean]

....................Thats why they gave me some work 

[Mike Osbourne]

The little work I have had for commercial has caused me more grief than the residential put together.

I think this is due to logistics and apathy.

Early job this morning, yesterday had to get a spare key, get another copied. Told them to leave key in lock for rear door! Turns up no key.

So having to go back tonight.

Thought I'd clear up the mess and hoover as the tradesman had been in. Anyway locking up an hour later. A load of electricians turn up no doubt to put it in the poo state I found it. And all for the same money as a 2hr residential.

 

[clinton]

Mike

least you will get the money in

You going to t mount it

I got rid of a small monthly job on weds morn as i got to many complaints about blocking the lift area(and thats the area they wanted me to clean) :