[anders]

Hi I wondered if anyone has any advice for me. I employed my daughter as a cleaner in my small domestic cleaning company. She had been working with me for four years with no complaints whatsoever but in one week she stole jewellery and money from 7 customers and has since completely disappeared. Two of the customers have sent me letters demanding massive compensation but my insurance company have told me that since I havent been negligent it is down to the customers to sort compensation through the police and they are refusing to be involved. I am quite upset by the whole business and want to get it sorted out. Apart from taking a statement and issuing a crime number the police have refused to get involved.

[BDCS]

Hello, has this episode been going on for months now? is this the same cleaner with the size 6 feet ? What do you want to do ? What ever you do won't be easy as if it's your daughter and the boys in blue are in on it

[anders]

I would rather the police looked for my daughter and asked her where the jewellery is and got it returned to the owners. But the police just issued a crime number and left it at that!!           

[vacman]

I would have thought such things would be covered by the customers own household insurance. The Police have outlined their action. Your insurance company have done the same. Your clients (or are they exclients?) are seeking financial recompense for what has happened...it's up to you to pay it or tell them where to go, by the sound of it. 

[BDCS]

No insurance cover the damage to your good name

[Fox]

Hello

I really feel for you what an awful situation, if a member of staff did this it would sting but when it's your daughter 

Do you have paper work/contract that you issue the client.  If not learn from the mistake, get one written up a good one will have a clause in about dishonesty, getting insurance to cover infidelity can be very costly. 

If you can't take the loss by paying the cash/jewlery worth then as suggested before inform your clients what to do.  Maybe giving them a heart felt apology and letting them know that you have reported this to the police and it was your daughter will get a bit of sympathy, you have done the right thing reporting it.

I hope word of mouth doesn't ruin things for you, after all each individual can notbe held responsible for anothers actions only how they react to those actions.

Fox

[gwrightson]

Hello Anders,

I have got to be honest and let you know what my feelings are regarding your situation, obviously not knowing any thing about you or your relationship with your daughter makes it a little more difficult.

I personaly would try all of her known friends and the places she frequents etc , to try and find her, and if you are succesful try and get to the root of the problem, nobody for no reason suddenly starts stealing , and I have got to say that imho that I suspect your daughter has lost her way a little and "I,m sorry to have to say it" and is more than likely to be using some form of drugs. I know this is a harsh anaylasis  but it does seem to point to this. I speak from personal experience ," not my own children I might add" but somebody very close and they will literaly take any thing from any one , even their own parents.
I would try to arrange some form of repayment to those custys, and would certainly pull out all the stops to try and gat some help for your daughter, shouting and bawling, arguments and rows will not help matters, a caring and long thoughtful few months are ahead.

This is of course only an assuption, and I do hope I am wrong, and you have my sympathy all the way .
good luck ,and i hope you soon find your daughter, your mind must be in bits.

geoff