Anyone that would use a rug doctor for a professional clean to their carpets are not people you would normally expect to do work for.
I have been called out twice by RuG Doctor to make good carpets their machines have let go ona carpet.
The way I see it, Rug Doctors are aimed at men. Men who have never cleaned a carpets (we all know how to do it properly requires knowledge, skill and bloody hards work), and the same man, whowife ask's when she says "I'll have to ask my husband". I have seen it so many times "I'm not paying that, I'll do it myself".
Problem is in this industry we only have the NCCA, to nationally adverise the merits of using a carpet cleaner. I might add I am not a member, although have been trained to the standards they say. Reason being I don't believe its high profile enough, customers don't know who it is, and after many years of being part of a franchise, I know a fool and his money can soon be parted.
Regards
Graham