[Clive McDonald]

What i don't understand is why you don't ask for our input. No matter how clever you are Ian, two heads are better than one.Bear in mind that i and several others do this for a living.

[ianhannaford]

What i don't understand is why you don't ask for our input. No matter how clever you are Ian, two heads are better than one.Bear in mind that i and several others do this for a living.

I have asked for input since the beginning of the project and any comments are always welcome. I try to incorporate as many features as I possible at each new uupdate which I try and get a few out each month. If you read most of my posts/replies on here I always welcome feedback? Just take a look at the features that have been included since our release www.windowcleanerpro.com/forum/viewforum.php?f=7&sid=7a745b2dbb78bb2d8189bfeffa607747 - Most if not all of these have been requested from users.

Thanks

Ian

[LWC]

What i don't understand is why you don't ask for our input. No matter how clever you are Ian, two heads are better than one.Bear in mind that i and several others do this for a living.

He has had input from all of us from the start and acted on alot of it.

[leapstallbuildings]

Regarding the £40 a year payment.  What arrangement is there for those who have paid the full price at the start?  Does their £200 (or whatever it was) still give them usage for life?

[R W C]

Regarding the £40 a year payment.  What arrangement is there for those who have paid the full price at the start?  Does their £200 (or whatever it was) still give them usage for life?

Yes those that bought it have full license and wont have to pay any extra.

[drwindows]

What i don't understand is why you don't ask for our input. No matter how clever you are Ian, two heads are better than one.Bear in mind that i and several others do this for a living.

no offense but what are you on?  the poor guy has been on here asking for input and making the changes for over a year!

[wightsurf]

I have to agree, Ian has given me lots of help with this program. Also he has been adding things us window cleaners have asked for.
I did look at both programs and liked the look of WCP so went with it.

[jefftemperley]

ive just changed to wcp from george this weekend , when talking with ian 2 weeks ago he implemented a change i asked for and i wasnt even a customer at the time!

bottom line is this program does an awful lot more than george does, and the new features on the way will make life much simpler, he responds quickly to requests and is open to discuss new  ideas with all users.

[Trevor Knight]

I have used George for many years and those of you who know me will know I run a reasonably successful business with 3 vans on the road week in week out.

However, as my business grew I found areas with George that we a little restricted and information needed wasn't easily obtainable.

I have tried several others to fine an upgraded version of george and in my own opinion, for what it's worth, WCP is a VERY good tool indeed and can definately help take your business forward. I have been trialing it since Oct last year, and now FULLY fuctional since Jan 01 this year and have to say that WCP is a worthwhile investment. Not only is the software very good, user friendly and very comprehensive, but you also have an extremely helpful support service where any "issues" or "would like to have's" are either dealt with or added within a few days.

As for the cost.........................well, if in your opinion £40 per year is not a valid investment that is also tax deductable?? well, that's your choice?

[ianhannaford]

I have had quite a few emails and phone calls over the last couple of days regarding the price change of the software. Quite a few users who are in their trial periods have requested that they would rather pay the one off payment for the software than an ongoing yearly fee.

Therefore I have decided to reinstate the previous pricing structure of a one off fee of £179 instead of a yearly license cost.

Thanks to everyone who contacted me about this.

Ian

[pt]

Hi,
Off subject abut. Is there any future developments that will enable the use off WCP with Macs / iPhone?

[ianhannaford]

Hi,
Off subject abut. Is there any future developments that will enable the use off WCP with Macs / iPhone?

There are plans for the software to run on a Mac but no plans at the moment for the iPhone. However as mobile technology is progressing we may decide to support other platforms like the iPhone and the new mobile OS from Google.

[Clive McDonald]

I have used George for many years and those of you who know me will know I run a reasonably successful business with 3 vans on the road week in week out.

However, as my business grew I found areas with George that we a little restricted and information needed wasn't easily obtainable.

I have tried several others to fine an upgraded version of george and in my own opinion, for what it's worth, WCP is a VERY good tool indeed and can definately help take your business forward. I have been trialing it since Oct last year, and now FULLY fuctional since Jan 01 this year and have to say that WCP is a worthwhile investment. Not only is the software very good, user friendly and very comprehensive, but you also have an extremely helpful support service where any "issues" or "would like to have's" are either dealt with or added within a few days.

As for the cost.........................well, if in your opinion £40 per year is not a valid investment that is also tax deductable?? well, that's your choice?

Nice to hear from you trev. Very good post because you carry credibility. But i thought you had a programme called ceo which did far more including route planning?

How easy is it to change over?

Earlier in the thread i was talking about ian asking for input and baffled some because he does. What i meant was his pricing structure.


Added; just read above post, he has listened. I'm not saying do it cheaper, let us run your business, or that you are a numpty. I'm saying if you can pitch a package we are comfortable with as well as yourself  then the chances of success are greater.

And the same question again, how do i get all my info onto pro? Is this another service you could offer?

[ianhannaford]

Earlier in the thread i was talking about ian asking for input and baffled some because he does. What i meant was his pricing structure.

Hi Slumpbuster,

I did ask for opinions on the price and the general feedback that we received plus our own calculations is why the price is set as it is. It was only highlighted further to us that our price was correct before by the amount of emails and phone calls we had when we changed it, asking us to revert back to the one off fee.

Cheers

Ian

[Clive McDonald]

I't the beginning of the tax year, i've already filed online so now is a great time for me to make any changes.

Without you breaking any forum rules about trying to flog stuff how do i get my info from one programme into another?

Can this prog be run on several computers for one licence fee?

[ianhannaford]

I't the beginning of the tax year, i've already filed online so now is a great time for me to make any changes.

Without you breaking any forum rules about trying to flog stuff how do i get my info from one programme into another?

Can this prog be run on several computers for one licence fee?

Hi slumpbuster,

The software can only be used on one PC however we do sell additional licenses so that you can run it on another PC. However each will have their own data, i.e making changes on one PC will not reflect those changes in the other PC. You would have to back up your database on the one PC and load it into the second.

As for transfering your data, if you send me an email to ian@windowcleanerpro.com I send you some instructions for different formats.

Thanks

Ian

[Steve CM]

to be honest i think the price is fine! i would pay a couple of grand if need be for the right solution. What my beef has been with WCP is that basically it is the same as george. there are a few more defining features on WCP over george but the mechanics are really the same so i'm always asking the question what is the real difference between the to?

they schedule - they hold customer records - they do your accounts!

For me my main gripe has been the scheduling side of things and i can't see how anyone that employs or has any real volume of customer can run a tight schedule from a list? you can't see what's coming up so i can only think that you run over schedule when it comes to things like sick days, holidays, etc. He is now implementing these changes which for me is a massive plus as i feel i have been working blind since starting with WCP. Also the multi task for each client. again once implemented it will be a massive plus. I know that will increase my turnover ten fold as i normally forget when having to clean con roofs every 3 months or insides every 3 months etc! I have become a little frustrated in waiting for these changes but i know ian is working on introducing them soon so i applaud him for that

I know where Ian wants to get the programme and i honestly think it will be the nuts when he gets it there.

for me once the programme has more features added like being able to add multi jobs to a  client. texting a customer from the programme, being able to work on multi platforms with WCP etc etc. its all what will set the programme apart from george or others that i know of.

Ian may think i'm a bit of an arse as i do give him a bit of stick but i wouldn't blow smoke up someones arse for the sake of it, I speak my mind and say what i see. To me if he wants the programme to be the best then it has to be leaps and bounds in front of the  competition. I'm sure it will be there i guess its just a matter of when.

Keep it coming Ian and it will only be a matter of time before it will make george and the others extinct from use.

[Clive McDonald]

Email sent.


If we are talking about perfection, which is a lot for a sub £200 programme, then more on the accounts side and the possiblity of grading customers.

I'm in Egypt from tomorrow, but upon my return i will have to fly.At the mo my approach is that it is all so mind boggling to attack fifteen pages of list from scratch, that i tend to go for the money. If each day i try to earn the max this reduces the list and is not too much strain on my smalll brain.

However, if there was some info on the list, like how often i clean (8-4-6 weeks? are they good payers?do they pull a face and say it may rain) this would also help in setting the criteria.

[Clive McDonald]

okay so i use this laptop for forum and another for work. I don't want the prog stuck on the wrong one, mainly because one is smaller and easier to print from and lug about.

on the site it gives a download thing, but i want the full version, how to achieve this?

[ianhannaford]

The download on the website is the full version, it just has a 45 day time limit on it. There is nothing stopping you installing the trail on both PC's but if you should purchase a license it will only be valid on one of them.

Thanks

Ian