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firefly123

  • Posts: 516
who uses soft ware
« on: April 07, 2009, 08:11:20 pm »
trying to load george  seems to me easier  with two diaries and a simple invoice what do you think :-X :-X :-X
shiney one

EZclean

  • Posts: 857
Re: who uses soft ware
« Reply #1 on: April 07, 2009, 08:16:40 pm »
trying to load george  seems to me easier  with two diaries and a simple invoice what do you think :-X :-X :-X

diaries: 1 for you 1 for tax man  ;D
EZclean - Cleaner Than Water

dave.e

Re: who uses soft ware
« Reply #2 on: April 07, 2009, 08:27:52 pm »
watch out watch out   there's a tax man about

DaveG

  • Posts: 6348
Re: who uses soft ware
« Reply #3 on: April 07, 2009, 08:34:16 pm »
George has got to be the best thing ive bought since going out on my own, come home from work, 5 mins clicking all the work ive done and thats it finished.....
You can't polish a turd

Re: who uses soft ware
« Reply #4 on: April 07, 2009, 08:39:53 pm »
been using george for 6 years my accountant says it one of the best softwares he seen

drwindows

  • Posts: 258
Re: who uses soft ware
« Reply #5 on: April 07, 2009, 08:45:45 pm »
window cleaner pro.

Its very very good

http://www.windowcleanerpro.co.uk/

EZclean

  • Posts: 857
Re: who uses soft ware
« Reply #6 on: April 07, 2009, 08:48:56 pm »
HOW MUCH ?  :o

EZclean - Cleaner Than Water

LWC

  • Posts: 6824
Re: who uses soft ware
« Reply #7 on: April 07, 2009, 09:31:07 pm »
WCP all the way, i use a PDA/phone with mine, all connects wirelessly. Sync my work on the way out, sync it at end of day few clicks, all accounts done in seconds and expenses, whos paid who hasnt how they paid etc etc

WELL worth the money!

Re: who uses soft ware
« Reply #8 on: April 07, 2009, 10:33:33 pm »
i'm george (not literally obviously), but as it's the start of the tax year you'd think the pro guy would make his pitch as it's a good time to change.

Re: who uses soft ware
« Reply #9 on: April 07, 2009, 10:46:25 pm »
Other than looking a bit prettier, I don't see any real advantage of WCP over George - George is cheaper, internet backup is cheaper, support is as good if not better, Palms are generally cheaper than Pocket PCs etc etc etc.
I've used George for years and it's great.

ianhannaford

  • Posts: 663
Re: who uses soft ware
« Reply #10 on: April 07, 2009, 11:27:52 pm »
Other than looking a bit prettier, I don't see any real advantage of WCP over George - George is cheaper, internet backup is cheaper, support is as good if not better, Palms are generally cheaper than Pocket PCs etc etc etc.
I've used George for years and it's great.

I think that its a matter of personal preference, both programs cater specifically for window cleaners but I dont see how you can say that the support is as good if not better when you have not requested any support from us. I am reachable personally by phone, email, online via live help, MSN and normally outside business hours and over the weekends.

As for Palms, even Palm themselves have moved over to the windows OS and most new smartphones come with Windows Mobile rather than the Plam OS. Window Cleaner Pro has grown rapidly since its launch in September and we continue to add new features at the request of our customers.  There are many new features that are not present in other software that are coming in the pipeline. We are also looking at a new pricing package to make the software available for more people.

As before, we are always open to suggestions on new features and are more than willing to discuss and include them in the software if we think it will benefit others.  Software is not for everyone, some users prefer a paper diary but using technology to help automate many of the day to day tasks can allow you to increase your business or simply have more time to yourself.

If anyone has any questions please feel free to get in touch, cheers

Ian

LWC

  • Posts: 6824
Re: who uses soft ware
« Reply #11 on: April 08, 2009, 07:21:42 am »
As for the support side, Ian has been there day in day out for me if i needed it. Even when he's been away on holiday with his family hes managed to get an email back to me.

Ian shows you exaclty what to do and explains it fully. I downloaded george, didnt get on with it and sent them an email asking a question and the reply a few days later was "Go look at the FAQ's on the site" which finshed it for me.

I use WCP every day, changing things here and there, i know exaclty where i am with debts and the rounds etc. It never lets me down.

As far as a program goes George is no where near as advanced as WCP. And as Ian said constant updates and he takes on all suggetions from us and does it quick. I have mentioned a few things and they have been put into prorgam. We all have input.

If they were a similar price i know all of you would go for WCP without a shadow of a doubt, just shows who wants to invest in their business and who doesnt.

cozy

Re: who uses soft ware
« Reply #12 on: April 08, 2009, 09:48:29 am »
i just make my own spread sheets on the computor its quite easy dont know why people waste money on programs  ;D ;D

Same here

Captain Scarlet

  • Posts: 3087
Re: who uses soft ware
« Reply #13 on: April 08, 2009, 10:18:07 am »
Ian, has the invoice feature I requested last year been added yet?
Ffenest ( est 2007 ) is a fully insured premium quality window cleaning service based at Llandderfel near Bala. All our work is guaranteed, rain or shine, year round.

Re: who uses soft ware
« Reply #14 on: April 08, 2009, 05:20:55 pm »
Other than looking a bit prettier, I don't see any real advantage of WCP over George - George is cheaper, internet backup is cheaper, support is as good if not better, Palms are generally cheaper than Pocket PCs etc etc etc.
I've used George for years and it's great.

I think that its a matter of personal preference, both programs cater specifically for window cleaners but I dont see how you can say that the support is as good if not better when you have not requested any support from us. I am reachable personally by phone, email, online via live help, MSN and normally outside business hours and over the weekends.

As for Palms, even Palm themselves have moved over to the windows OS and most new smartphones come with Windows Mobile rather than the Plam OS. Window Cleaner Pro has grown rapidly since its launch in September and we continue to add new features at the request of our customers.  There are many new features that are not present in other software that are coming in the pipeline. We are also looking at a new pricing package to make the software available for more people.

As before, we are always open to suggestions on new features and are more than willing to discuss and include them in the software if we think it will benefit others.  Software is not for everyone, some users prefer a paper diary but using technology to help automate many of the day to day tasks can allow you to increase your business or simply have more time to yourself.

If anyone has any questions please feel free to get in touch, cheers

Ian

Hi Ian

My comments were in no way meant to be a dig at you or your program, and I take on board what you said about your support.

I actually prefer the look of WCP over George and would love to have a Pocket PC (with all it's additional features) with all my work on.  However, there is a big difference in price between WCP and George, your internet backup service and George's, a Pocket PC and the Palm I already have which I feel rules out me changing over.  Would be interested to see your new pricing package though when it is available - any ideas when this might be?

Hope this clarifies things a bit better.

Thanks.

Matt.

Re: who uses soft ware
« Reply #15 on: April 08, 2009, 05:25:29 pm »

If they were a similar price i know all of you would go for WCP without a shadow of a doubt, just shows who wants to invest in their business and who doesnt.

Bit of a sweeping statement.

It doesn't really - many of us are investing in new vehicles, poles etc etc and aren't spending money on things which are not broken so don't need fixing at the present time.

What software did you use before WCP came on the scene, LWC?  I purchased George years ago so, by your reckoning, if you've only used WCP, then I invested in my business along time before you did - which, of course, is a ridiculous thing to say.

As Ian said earlier, software doesn't suit everyone.  WCP, undoubtedly, is very good.  However, George is very good too, doing more or less everything most window cleaners need, at a fraction of the cost.

Re: who uses soft ware
« Reply #16 on: April 08, 2009, 06:06:15 pm »
Nice to have a sensible chat about this.

as i said i am ver happy with george, but i have never looked at pro. One thing does bother about both of them, and that is that i would like a long term commitment from the authors. I don't want to wake up one morning and find one of you has gone back packing.

In principle i'm not averse to using both, niether are big money.What i want is security. The fact that i gave george fifty quid two years ago worries me. Even microsoft stop support at some point.

George lets you account for cash and other payments seperately which is a big plus. You can also print invoices and a variety of reports such as debt lists.What exactly is your list of benefits Ian?

ianhannaford

  • Posts: 663
Re: who uses soft ware
« Reply #17 on: April 08, 2009, 06:21:53 pm »
Nice to have a sensible chat about this.

as i said i am ver happy with george, but i have never looked at pro. One thing does bother about both of them, and that is that i would like a long term commitment from the authors. I don't want to wake up one morning and find one of you has gone back packing.

In principle i'm not averse to using both, niether are big money.What i want is security. The fact that i gave george fifty quid two years ago worries me. Even microsoft stop support at some point.

George lets you account for cash and other payments seperately which is a big plus. You can also print invoices and a variety of reports such as debt lists.What exactly is your list of benefits Ian?

Hi Slumpbuster,

Its difficult to list the features especially as we have been told that we are not allowed to advertise. I am sure other users can give you a list otherwise you can try the software out for yourselves. However I can say that wcp does allow multiple payments methods and also records details against each i.e cheque number. There is also an extensive list of reports and printouts that you can get out of the system.

As with any product you are using in your business longevity is vital, creating cashflow from a product will allow it to continue development and this is what we are trying to do. You wouldn't clean someones house for a one off small fee and continue doing it forever, likewise if they had an extension you would increase your price accordingly.

If you have any specific questions then please feel free to contact me via email, phone or MSN.

Thanks

Ian

ianhannaford

  • Posts: 663
Re: who uses soft ware
« Reply #18 on: April 09, 2009, 11:05:04 pm »
Ian, has the invoice feature I requested last year been added yet?

Emailing and pre raising invoices is something I am looking at after multi job management and a wall planner. I will keep you posted when its done.

Ian

ianhannaford

  • Posts: 663
Re: who uses soft ware
« Reply #19 on: April 09, 2009, 11:09:54 pm »
Would be interested to see your new pricing package though when it is available - any ideas when this might be?

Matt,

I only thought I had to replay as I spend many hours a day at my PC and am available as much as I can be. I really value the showl support side as its something that means a lot to me with the programs I use for my business.  Thanks for being open and honest.

Also the new pricing structure went live this evening, we have now changed the cost to £40 for a yearly license which I hope is within many of your budgets. There is still the 45 free trial and hopefully new new pricing should be beneficial to both sides.

Cheers

Ian