I can see both sides, I had some one send me a text the same morning I was due to do there soft furnishing, £180.00 lost just like that she had been booked in for 2 month's.
I can tell you I was best not please, tried to bill her for £35.00 call out but how do you make some one pay, you cant well not leagaly.
However the big companies we deal with, we would be lost without emails thats for sure, its 2009 we need to move with progress.
Jamie
ICServices