Thank you everyone for replying to me.
Joe, we live in north wales. Not sure how far newbury is from here but would appreciate his number, anyway.
Paul. Thank you for your help in telling me where to put the probe.
We've had the TM from new, 4 yrs ago from HM. It had battery charging probs from day one but we had the alternator replaced and everything seemed okay for awhile and then suddenly, a few months ago, it started again.
To give you an idea of how long the battery lasts. We did a job today that took 2 hours, when we got home the battery - which is brand new - was half discharged. We had our other battery tested and that was all right. At the moment we take a spare battery to each job and then come home and charge up the battery we've used. It's just a hassle we can do without.
Having a TM makes carpet cleaning so much easier but the probs we've had with this one is enough to put me off for life

Tomorrow we're going to follow every inch of the wiring just in case somewhere there is a little break because that's the only thing we can think of now.