Hi
Although I believe Doug may be correct saying it could be a problem with the pigment during manufacture, could there be a remote possibility that their 'own insitu cleaners' have been spotting areas of carpet periodically using a bleach based product. Now this may seem improbable, but I've certainly come across similar over the years. If it has been going on, then it would be a gradual transition to the present situation they now find themselves in. I would certainly ask this question of the staff there so you can eliminate this possibility. Other than that, I would guess a manufacturing fault.
Gordon