[derek west]

doing a 5 bedder tomoz.
the place has all ready been cleaned and on inspection only the stairs carpets can be improved. all the other rooms are wool and cream or white.
not sure who cleaned it and what they used so worried about whats left in the carpet, so should i use a low ph M/S like one step fine line and rince with water  to minimise the risk of raapid resoiling?
its not like i need a result and these people love my work in the old house they owned.
derek

[Buster Ingram]

If it was me Derek I'd use One-Step because it has only just been cleaned and like you say you don't know whats been left in from the last cleaner!

One-step breaks down any residue in the carpet and a clear water rinse will give you a fresh and soft feel to the carpet.

If you want to make it smell pleasant put a little deoderiser in with the pre-spray or run it through your chemical feed when rinsing either way the client knows the carpets are clean.

[derek west]

cheers for that dave, i thought one step would be ok but best ask just incase, and i didn't know it would break down residues so glad i asked now, just to clarify though, you say clearwater rinse? is that a clearwater rinse or a hydramasters clearwater rinse, i would of thought just water to lessen the residues but then i'm just guessing (all be it logically) so if you can let me know that would be great.
cheers again
derek

[Shaun_Ashmore]

Also turn your chemical meter off.

Shaun

[Derek_Walker]

Derek, it may be worth checking the ph level of the wool carpets before cleaning just to see if it is where it should be. Apart from that, what has already been suggested is good to go.

[Mike Halliday]

I think you have 3 options....

1) if only the stairs need cleaning then only clean the stairs, tell the client they will be wasting their money to pay you for some thing that does'nt need cleaning.

2)  tell them that cleaning the other carpets will not improve the appearance, if they insist on still having them cleaned then just give them a good 'dry clean' with a vacuum.

3) just extract them with an acid rinse.

[Mike Osbourne]

I'm missing something here. Where does all the worry about what's in the carpet come into it. Did they say something?

If I went and quoted and it looked clean I'd ask why specifically they wanted it cleaning, then you know what they are focussing on.

Are they the ultra picky types? Will you be able to satisfy their expectations?

[Shaun_Ashmore]

I think you need to know why? more than how. (as Mike O says)

I would offer 2 scenarios

1.Fully clean/rinse carpets using water
2.Damn good dry vac

Offering both gives the customer choices and it's up to them, they will of course ask you but you in your professional opinion should offer a full rinse to remove any doubt of residues.

Shaun

[Joe H]

I remember Derek saying in a previous thread that he had regular client who was moving house. The previous people had the carpet cleaned before they left but his customer was fussy and wanted then cleaned again.
Hence the situation he is in.

[Ken Wainwright]

In this scenario Derek, after the inspection and audit, I'd prevac, use a Woolsafe rinse, DFC 105 or even an acid rinse in the truckmount. The only place to pre-spray would be the stairs and perhaps the traffic lanes if required. A quick rinse/extract is all that most areas would require. You could even prespray with the wand as you go if you needed a little extra.

Safe and happy cleaning
Ken

[Buster Ingram]

I'd still go with one-Step then rinse with water!

You don't know how deep the last clean was, its O.K you all saying just give an acid rinse. The moment Derek passes his wand over the carpet and all the poo starts to rise he's going to look a right tit!

You only get one go so do it right.

[Shaun_Ashmore]

I think you 2 oldies have answered this in your own ways really, I would if the client goes for a water clean, test one area with a straight HWE with DFC 105 or acid rinse and see what happens and if you don't like it do as Dave says and pre spray with Fine line or my favourite at the moment DFC 210 from Chemspec.

Shaun

PS I've been using DFC 210 and 105 and I'm delighted with it, I personally think it's better than pure clean.

PPS

[clinton]

Maybe have a go with your buffer in the main areas

[derek west]

just finished, cheers for all the advice, did what dave ingram said apart from stairs, (multi pro with acid rince) and a small bedroom same again.
cheers again, heres the piccy.
derek

[Joe H]

All done and dusted now.

however, If I was confident a professional job had already been done I would have used a fine spray of M-Power and then rinsed with plain water or with low dilution of M-Power.

[Shaun_Ashmore]

Stirling job Derek, did you find out who cleaned them first?

Shaun

[derek west]

not sure if they they had been cleaned, there was a few marks i missed on the survey that came out quite easily, anyhoo. she was over the moon with the job and i'm pretty sure i'll be there next year, met the ovencleaner while i was there, got chatting and he said, can you give us some cards as ive been hearing good things about you, so we swapped cards and hopefully, may get a few jobs from each other. i like networking. good for the soul ya know.
derek

[Shaun_Ashmore]

As I keep saying to Richard (Branson) we'll have to do dinner! get your secretary to speak to mine, chow baby!!

Shaun

[derek west]

are you sure you weren't talking to a guy called richard while making a cheese and pickle sandwich?
derek

[elliott cleaning]

You telling me that you haven't had dinner with Richard yet, Shaun.    Will remind him next time I do lunch with him at the Ivy