[Phillip Mold]

Am I alone with a problem that re-occurs with both the above?

When I use them unless I rinse and extract very quickly I seem to be leaving a bright ring in the carpet, another call back to do now.

Any suggestions as to how I can remove the ring?

[robert meldrum]

Smart web site Masterclean and equally smart plug !!!!!!!!!!!!!!but of no use to professional carpet cleaners on this forum.

[JandS]

Yes, none of the pages you want to look at are up and running.

John

[Phillip Mold]

?

not a plug at all, a genuine request for help !!

[Mike Halliday]

phillip, a post has been removed, that why things read a little weird, nothing to with your question

[Phillip Mold]

Thanks Mike, was a bit confusing.

I need to go and sort this wednesday afternoon if possible.

[clinton]

 

[Phillip Mold]

Yes a bit confusing, my thread was hijacked then a post removed, the oringinal question stands if anyone can help please:

"Am I alone with a problem that re-occurs with both the above?

When I use them unless I rinse and extract very quickly I seem to be leaving a bright ring in the carpet, another call back to do now.

Any suggestions as to how I can remove the ring?"

[David Ware]

Phillip
You should say if its one spotter or the other that are causing the problems. I've had a circular ring apprear after using Zap it on 80-20 wool base carpet. Rinsed carpet and cleaned after applying Zap it. Circular ring mark was left in carpet after drying and remained there for about 3 days then disappeared. I was told this cann't happen.

David Ware

[markpowell]

Red RX is a product that is designed to remove dye stains, so it will possibly removem the dye from carpets.
Make sure in future you pre- test carpet first in an area out of the way.
Mark

[Gary Webber]

Hi Phillip,

The answer lies in the "dwell time". I would be rinsing in 5-10 minutes with cold water and checking the result. If it hasn't removed, try longer durations.

Would recommend a producy called CBT as being a whole lot safer and having longer dwell times to work with. (Celloulistic Browning & Tannin Remover)

[will01]

I didnt realise Solutions made a red rx spotter but Prochems Red rx is very foamy and sometimes even if you rinse there is still a discolouration in the treated area caused by the excess foam.

After extraction I treat the area with a little defoamer then rinse off.

will

[mark_roberts]

Could it have bleached the area or maybe its not rinsed enough and theres still trace in the carpet.

Stainpro from Prochem used to do this when I used it 8 odd years ago.

Mark

[expro]

Mark I have used a lot of Stainpro and have never had a problem but i always use fibre and fabric rinse to neutralise it.