Interested In Advertising? | Contact Us Here
Warning!

 

Welcome to Clean It Up; the UK`s largest cleaning forum with over 34,000 members

 

Please login or register to post and reply to topics.      

 

Forgot your password? Click here

Brendan B

  • Posts: 46
Working on your customer database
« on: February 18, 2009, 12:51:03 pm »

Hi folks,

Im still working on building a customer base at the min and was just wondering how you work on yours, do you send lit to them every 3/6/9/12 months and if you do what do you say?????

What i was thinking was keeping them updated on the special offers that i was running then and a discount for them for a referal but would like more ideas.

Any advise would be great :)

markpowell

  • Posts: 2279
Re: Working on your customer database
« Reply #1 on: February 18, 2009, 01:52:39 pm »
I am in the process getting Spring clean letters ready to send on 27th Feb (2nd class), I sent Xmas letters on 6 Nov after bonfire night.
I also send out reminder letters to customers on a 9 month basis, sometimes with special offers, depending how busy we are at the time.
Mark

DanielWelford

  • Posts: 220
Re: Working on your customer database
« Reply #2 on: February 18, 2009, 04:16:32 pm »
I send reminders out as often as I can. At least quarterly.

I would do so monthly if I had the time, and could afford the postage.

Dan