[dianegreenwood]

Hi all

I'd appreciate some guidance. 

We've just finished an eot clean for a local letting agent and its our first one for them - kitchen. utility room, lounge, office, 3 bedrooms and 1 bathroom over 4 floors including all windows inside and all woodwork washed down and walls washed where necessary.

No oven to clean but the fridge and freezer were a mildewed mess and the kitchen was incredibly greasy - we spent 6 hours on the kitchen and the utility room including steam cleaning the floor and behind 5 appliances and behind a large dresser unit. 

The bathroom was also completely mouldy and we've removed all of that as well as a thorough clean which has taken 2.5 hours. 

So is 18 hours for this size of property reasonable?  Do you think we have taken too long over it?  Advice appreciated as I don't want to overprice in case they don't use us again but equally I need to make a profit.

I usually quote before doing a job but this one was a bit of a rush and we'd been recommended so I just told them our hourly rate and picked up the keys.  Incidentally, I'd have probably quoted around 16 hours with a 10% contingency added on so I wouldn't have been far off but if I'd quoted I'd know they were happy with the price lol

Cheers

Diane

[maidz]

Hi
I am really new to all this so am probably not as qualified as some of the others to answer, but i will anyway.
I think if you have it in writing the breakdown of what you have done with the condition and the time spent surely they would find it hard to argue.  I think as well if it is made clear that you are approachable with any queries then that also will go in your favour

[Pristine Clean]

Hi,

How many of you on this site?

18 hours maybe a bit high, but you had steam cleaning and that takes times. So give them a break down. Do you have photographs to show them the state of the property.

Generally I would alway give a guide price to them first. And most of all always see the job before hand otherwise you and the client vould be in for a shock.

Sometimes its best to price a job instead of the amount of hours it takes. But you can still make a profit and sometime even more profit. Something to what you describe would have been around the £300 pound mark minimum.

Dave