Hope your Levels of Service page is your own work & idea this time instead of lifting it directly from another website.
You need to look carefully at the content of the site. You have some poor grammar, punctuation and some spelling mistakes.
In my opinion, it needs a LOT of work to make it look professional. I am not of the opinion that a poor website is better than no website. The image that you give out is important and the first page of any website has about 3 seconds to capture it's audience...your potential customer!
I think that you need to go back to basics.
Nicky