Yes, what i like about his answers is that they are different. Sometimes very different.
As a first point of contact it does put you across as professional. As you know they see the van, they see you, they see the leaflet, they notice you in the parish mag. And then they catch you one day and say they had mean't to call.
There are lots of people in our areas who have us vaguely in their minds. Because of this i'm wondering if coach's techniques might give them the shove they need. So there is no harm in having all inclusive leaflet that explains your business quite fully, and another of the coach type that comes at it from an angle.
That is of course if you don't mind spending money, which i don't, but i do have to accept that some of the money i spend is wasted. And also sometimes i'm wrong.