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monkeyman

  • Posts: 244
phone quote?
« on: January 04, 2009, 09:45:18 pm »
anyone quote over the phone?

d s windowcleaning

  • Posts: 2782
Re: phone quote?
« Reply #1 on: January 04, 2009, 09:47:40 pm »
no you are allways better to view what you are quoting .
where theres muck theres money

cherubs cleaning

  • Posts: 724
Re: phone quote?
« Reply #2 on: January 04, 2009, 09:50:07 pm »
no you are allways better to view what you are quoting .




agree




jerry

paulscotney

Re: phone quote?
« Reply #3 on: January 04, 2009, 09:52:07 pm »
Quite agree about personal visits, often  find that the ones who want a phone quote are timewasters, but NOT always.

Re: phone quote?
« Reply #4 on: January 04, 2009, 09:58:55 pm »
If you quote over the phone you invariably will have problems.

Ive had people insist I give a quote over the phone and work it out as what they say is true then generally at least double it if not treble. Its quite a convenient way to avoid picking up awkward customers.

NWH

  • Posts: 16952
Re: phone quote?
« Reply #5 on: January 04, 2009, 10:09:01 pm »
Never have done that,your opening yourself up to all sorts of trouble half the time they ask and don`t mention half the windows that you come across when you get there.

bluez

  • Posts: 519
Re: phone quote?
« Reply #6 on: January 04, 2009, 10:10:32 pm »
I do nearly all my quoting on the phone, allmost never have any issues other than the same ones I had when I was viewing each job.
hi

peter holley

Re: phone quote?
« Reply #7 on: January 04, 2009, 10:15:27 pm »
yes...i agree.... you ask how many windows they have?....they cant count :olol.... :o

Re: phone quote?
« Reply #8 on: January 04, 2009, 10:20:04 pm »
Can you do the frames? Yes Madam.

When you get there you've seen cleaner pig-stys!

bluez

  • Posts: 519
Re: phone quote?
« Reply #9 on: January 04, 2009, 10:44:23 pm »
But Matt stuff like that happens all the time weather you have visited in advance or not, what about the 6 weekly that has just had their house painted and you turn up to do your usual clean? handle it in the same way as you would that.

Costs a lot of time and money to drive around doing quotations, I would rather be ridden rotten by 1 or 2 customers a year than waste all that money and there is nothing to stop me changing my mind when I see the job if I feel like it, thats the beauty of being self employed.
hi

Re: phone quote?
« Reply #10 on: January 04, 2009, 10:45:27 pm »
Yea and you can then allow for a pigsty. But you dont if you quote over the phone.

cherubs cleaning

  • Posts: 724
Re: phone quote?
« Reply #11 on: January 04, 2009, 10:48:06 pm »
matt you should quote over the phone
if you turn up like your pic




jerry

Re: phone quote?
« Reply #12 on: January 04, 2009, 10:49:20 pm »
matt you should quote over the phone
if you turn up like your pic




jerry

Its funny since I had the surgery I get a lot of screaming women when I knock on the door!!

 ;D

cherubs cleaning

  • Posts: 724
Re: phone quote?
« Reply #13 on: January 04, 2009, 10:50:57 pm »
and men




 ;D ;D ;D


jerry

Kevin R

  • Posts: 906
Re: phone quote?
« Reply #14 on: January 04, 2009, 10:51:04 pm »
I have a minimum charge for different houses. Asking the customer a few questions on the phone then telling them your min charge gets rid of the time wasters, and as long as you tell them its a rough quote price then you have nothing to worry about.

Saves  traveling to quote. I arrange my first clean to coincide with when they are in, then I re-negotiate the price if I need to.

paulscotney

Re: phone quote?
« Reply #15 on: January 04, 2009, 10:54:49 pm »
I have a minimum charge for different houses. Asking the customer a few questions on the phone then telling them your min charge gets rid of the time wasters, and as long as you tell them its a rough quote price then you have nothing to worry about.

Saves  traveling to quote. I arrange my first clean to coincide with when they are in, then I re-negotiate the price if I need to.

That is what I meant to say  :D

Re: phone quote?
« Reply #16 on: January 04, 2009, 10:56:35 pm »
and men




 ;D ;D ;D


jerry

Thats actually my sister in the AV shes the good looking one ::)

Klean07

  • Posts: 3255
Re: phone quote?
« Reply #17 on: January 04, 2009, 11:00:45 pm »
I charge £1 per window so can give them a rough price on phone. Obviously a bay window is £2 and so on. 3rd story window is £2 too.
kkleanwindowcleaning.co.uk

cherubs cleaning

  • Posts: 724
Re: phone quote?
« Reply #18 on: January 04, 2009, 11:02:38 pm »
Kevin R


do you quote your gutter cleanes over the phone




jerry

cherubs cleaning

  • Posts: 724
Re: phone quote?
« Reply #19 on: January 04, 2009, 11:05:12 pm »
matt


wat is your true age



jerry