[wightsurf]

I have just had my water bill and looking at it i am not sure of the best thing to do. It states that it is worked out by a percentage is charged as waste water @159.60
Water supply is charged @ 89.90
Because they don't know i use it for window cleaning they have given me a large bill for waste water due to the amount i have used stated as water supply.
The percentage they have used as waste is very wrong.
Do i phone them up and see what they have to say or do i have to just put up with it and pay ?
I work from home so i am on domestic use would they charge me extra for working from home?

Thanks for any views you may have.

Martin

[trevor perry]

if you are on a water metre i would question the waste part but if not on a metre then i would just pay it otherwise they may make you have a metre and that could work out even more expensive.

[mark dew]

I haven't paid sewerage or waste rates since i moved here almost 2 years ago.
I know i'm gonna get hit when i eventually reply to their attempts at contact. 
I would query anything and everything. They can't make you go on a water meter yet.

[wightsurf]

Where i live on the isle of wight we where the first people to have water meters so yes i am on a meter, so being on the meter how can i question it trevor perry
Thanks for any help.

[Frank pole]

Yes - you should not have the bill for the waste water as you take it away and use it elseware - but! If you call them to explain you may have to pay commercial rate for your tap water - Catch 22 - Your move!

[wightsurf]

Yes - you should not have the bill for the waste water as you take it away and use it elseware - but! If you call them to explain you may have to pay commercial rate for your tap water - Catch 22 - Your move!

This was what i was thinking  : Does anyone know what the commercial rate for  tap water is ??
Also i dont think they can charge me commercial rates as they would have to split the water supply to my home surely they could'nt do that !

[matt]

by all accounts ( we have had this discussion on here before )

water bills on a meter and water bills on a meter, no difference between commercial and residential

i havent asked for a reduction, because once they know what you do, you will have to pay if they have future plans for things

[wightsurf]

Matt
What do you mean by have to pay future plans for things ?

[Ian Rochester]

Rates vary depending upon which authority you are with, where we are the water supply charges are £30.00 pa plus £0.8911 per cubic metre, sewerage water is charged at £66.60 plus £0.8495 per cubic metre.

Commercial is charged on the size of your inlet pipe.

Without trying to be condescending a cubic metre is 1000 ltrs

If you are running something like a merlin RO then your sewerage rates will be high due to the inefficiencies of that type of RO, generally around 1:6, pure to waste, worth looking at a 40" RO with a 1:1 waste ratio

[matt]

Matt
What do you mean by have to pay future plans for things ?

ive edited my post a  little, it didnt make sense

[wightsurf]

Thanks Ian , Matt
 Don;t know what to do now  : Got to do some maths i think 
Still don't think they can charge commercial on a domestic property unless they splitt the  supply but probley wrong.

[matt]

i thought long and hard about it

decided to just pay the bill and accept it as part of the expense of running my own biz,

[dd]

I explained what I was doing to the water company and asked them to reduce the sewerage part of the bill. They would only do so if I fitted a seperate water meter  (i.e. water supply to RO). I have done this and can work out amount of water I use for cleaning (e.g. 1/3 of water as 2/3 is waste from RO)

[peter holley]

im on a meter... just pay the bill and

[paulscotney]

I'm lucky, but isn't it about £1 per 1000 litres if you have one?

[David Slater]

I explained what I was doing to the water company and asked them to reduce the sewerage part of the bill. They would only do so if I fitted a seperate water meter  (i.e. water supply to RO). I have done this and can work out amount of water I use for cleaning (e.g. 1/3 of water as 2/3 is waste from RO)

If the water company fit another meter (for the RO) wont you have to pay another standing charge for that meter?

What about the rejected water from the RO?

I was always under the impression that it didnt matter what you used the water for (or where you used it) as it would eventually be collected back in their drains/sewers and would have to be processed through their plants?

Do builders get special dispensation because their water is not going down the drain? - plasterers and bricklayers must use tons of water for a single house!

[wightsurf]

The wayi see t , is that when i'm cleaning the windows i water the plants for free 
On the water bill it says that some water is used for watering plants , well with me it's a lot of watering of the plants

[dd]

I explained what I was doing to the water company and asked them to reduce the sewerage part of the bill. They would only do so if I fitted a seperate water meter  (i.e. water supply to RO). I have done this and can work out amount of water I use for cleaning (e.g. 1/3 of water as 2/3 is waste from RO)

If the water company fit another meter (for the RO) wont you have to pay another standing charge for that meter?

What about the rejected water from the RO?

I was always under the impression that it didnt matter what you used the water for (or where you used it) as it would eventually be collected back in their drains/sewers and would have to be processed through their plants?

Do builders get special dispensation because their water is not going down the drain? - plasterers and bricklayers must use tons of water for a single house!

No. I just sourced a water meter for about £35, a plumber fitted to my water supply to the RO (in the garage), he was working over the road and charged me £20 (only took a few minutes).

The water company insisted I fit a seperate meter if I wanted a reduction in sewrerage charge. I can only claim for the amount of pure water produced, but know the ratio of waste water so can calculate reasonably accurately.

I doubt builders use around 400l of water on a daily basis, even if they did it would be from the customers supply, not their own. 

[scud]

   I am on a water meter, I thought about this but decided not to rock the boat.
  I was talking to my neighbour about it too, he isn't on a meter, and our garages are side by side, within 15 minutes my RO water wasn't on a meter either