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Carpet Genie
Cleanitup Full Member
Posts:
92
Envirodri Customer Service
«
on:
December 12, 2008, 08:01:49 pm »
Had a problem with my new Envirodri machine on Tuesday afternoon- rang Envirodri and it was picked up the following morning - delivered back to my door fully operational Friday morning.
I have to say their after sales service has been excellent to date. Just wanted to air it on this forum as we are quick to point out problems with suppliers so thought it would be nice in this seasonal time of year to spread a good word around!
Anyone thinking of doing business with Envirodri i would say go for it - they have been excellent.
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Mike George
The Carpet genie
The Great One
Cleanitup God
Posts:
12722
Re: Envirodri Customer Service
«
Reply #1 on:
December 12, 2008, 09:54:13 pm »
Hi
I have been Envirodri for 5 years, only needed my machine fixing once.
Same thing, called, picked up machine, got a replacement while it was being fixed and got the other back quickly.
Orders are always next day, Lorna and the crew are fantastic.
Regards
Martin
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pete sween
Cleanitup Full Member
Posts:
97
Re: Envirodri Customer Service
«
Reply #2 on:
December 12, 2008, 10:37:23 pm »
I call them and within an hour my machine would be fixed (but then I am only 1/4 mile from H.O.
Generous lot too. They are donating an E40 for an auction at a little event in April the proceeds of which are going to cancer charity.
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www.oakleafcc.co.uk
www.oakleafcarpetcare.co.uk
Mike Osbourne
Guest
Re: Envirodri Customer Service
«
Reply #3 on:
December 12, 2008, 10:41:58 pm »
Wow, that's great Pete. Sound like it will be a fantastic event for CC to attend.
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Mr Dvae
Cleanitup God
Posts:
445
Re: Envirodri Customer Service
«
Reply #4 on:
December 13, 2008, 08:20:50 am »
if only all companies could be like that
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Dave Atkins
www.carpetcleanworcester.co.uk
www.vacuum4u.com
www.davescarpetcleaning.co.uk
mark shannon
Cleanitup God
Posts:
961
Re: Envirodri Customer Service
«
Reply #5 on:
December 13, 2008, 10:00:06 am »
Yep agree had a prob with mine picked it up tested and fixed and home in 3 days
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pete sween
Cleanitup Full Member
Posts:
97
Re: Envirodri Customer Service
«
Reply #6 on:
December 13, 2008, 05:58:11 pm »
Quote from: Mike Osbourne on December 12, 2008, 10:41:58 pm
Wow, that's great Pete. Sound like it will be a fantastic event for CC to attend.
If I did'nt know you better Mike I would have thought that was a but cheesy but alas, i get your humour.
Pete
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www.oakleafcc.co.uk
www.oakleafcarpetcare.co.uk
David_Annable
Cleanitup God
Posts:
689
Re: Envirodri Customer Service
«
Reply #7 on:
December 14, 2008, 06:56:24 pm »
Quote
Wow, that's great Pete. Sound like it will be a fantastic event for CC to attend.
Mike
If a similar event were to be arranged for this very forthcoming year, would yee attend such an event ?
Dave
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NCCA, Woolsafe, IICRC Leather Cleaning Technician
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