[mlscontractcleaner]

I've been looking at a few websites from different cleaning companies; well, the wife's watching I'm a Celebrity and I can't be doing with that.

My question is regards the terms and conditions section that most websites seem to have. Are they really worth the paper they're written on??

What I mean is, though the customer might agree with them at the time of hiring you, can you really enforce them?

Things like, " we require two weeks notice to terminate the service " for example; if you go around to their house and they say that they don't want you any more what can you really do about it.

It's only an observation; I've been at this for 16 years so I'm no novice, I just like to see what other window cleaners do and I really can't see much point in this one to be honest; unless of course you make them sign contracts and such like.

[Chris Cottrell]

I think its more down to giudelines I mean if your customers know that you say you need 2 weeks they may be more thoughtful in giving you notice when the time comes perhaps rather than just dumping you there and then, as far as enforcing them i think in reality there is probabley little you can do if they choose to ignore them,l like i said "guide lines"

[seandyer2003]

I think as said its just something to let your custys know where you stand, and you could tell them that so they dont feel over whelmed or think "the window cleaners getting up himself" but its good so as when you remind them for late payment or stop coming for some reason you can show why and there is no inconsistency, in the instance you mention ie cancellation of job if you had those t&c's and they knew of them the majority would give warning, but if they are gonna finish you like that, why have them anyway, so i think they are good as the guidelines you operate your business, otherwise you wouldnt be a business if there were no rules!

[Wayne Thomas]

T & C are to let customers know you don't intend being messed around. Wether you enforce your T & C is up to you if you don't want your customers dictating how you work. How flexible do you wish to be. T & C are there for your benefit, not your customer's. How you run your business is your decision.