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diamond

  • Posts: 94
mytee speedster parts
« on: October 07, 2008, 11:40:13 am »
Am happy with my mytee speedster but find it a hassle getting parts.
There is only one company i know that stocks parts but they are a nightmare.
Is there anyone with this machine that can recommend a stockist.
Thanks
Alastair
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Mike Roper

  • Posts: 326
Re: mytee speedster parts
« Reply #1 on: October 07, 2008, 01:08:38 pm »
Depends what parts.I would of thought most stuff would be generic ie vac motors ,pumps. Hoses could be made by pirtec or similar.
Mike
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diamond

  • Posts: 94
Re: mytee speedster parts
« Reply #2 on: October 07, 2008, 03:22:18 pm »
It is a heating rod that slides into water heater. My heater has been out of action for about 2 months now and have been waiting for a part apparently getting ordered from the states.
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Kev Loomes

  • Posts: 1353
Re: mytee speedster parts
« Reply #3 on: October 07, 2008, 05:20:19 pm »
Quote from: diamond on October 07, 2008, 03:22:18 pm
It is a heating rod that slides into water heater. My heater has been out of action for about 2 months now...


The speedster has 2 heat exchangers - not sure what rod you mean? Have both heaters gone? Have you tried Matt at Cleansmart? he used to stock them.
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diamond

  • Posts: 94
Re: mytee speedster parts
« Reply #4 on: October 07, 2008, 07:08:14 pm »
Cheers Kev
One of my heaters has gone but for some reason it is tripping out every time i try to turn them on, have the whole circut disconnected at the moment.
Cleansmart no longer do the mytee products because i believe they were getting problems with orders themselves.
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Kev Loomes

  • Posts: 1353
Re: mytee speedster parts
« Reply #5 on: October 07, 2008, 08:29:15 pm »
Bit obvious and I'm sure you've tried everything already but:-

Have you re-set them?
Changed fuses?
Tested for any (hidden) breaks in the wiring?

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maxiclean

  • Posts: 8
Re: mytee speedster parts
« Reply #6 on: October 08, 2008, 04:46:38 pm »
hi there new to the site but i have a few of these machines - Great machines had one or two problems with parts at first but these days, within last six months WCSUK.com or Woodbridge Commercial seem to have pulled their fingers out.

I have just ordered two of these rods i had part number E519 got one next day and the other is due to me on Tuesday / Wednesday next week. Speak to Paul there.

Hope this helps.

Nigel (Maxiclean (UK) Ltd
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Jim_77

Re: mytee speedster parts
« Reply #7 on: October 08, 2008, 04:52:55 pm »
Good info Nigel ;)
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Mike Osbourne

Re: mytee speedster parts
« Reply #8 on: October 08, 2008, 06:59:39 pm »
Now wouldn't that be wonderful if it turns out to be true.

I thought they beat customers service out of the keen ones or they kick them out for going against the company ethos. ;D
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diamond

  • Posts: 94
Re: mytee speedster parts
« Reply #9 on: October 08, 2008, 08:39:08 pm »
Thans Nigel
Think they have lost my order because i ordered about 2 months ago.  Aparently coming in next week so ours must be on same U.S. order.
Have you ever tried to order direct from the states. I have had emails with a guy from rotovac who can get their hands on everything but they only accept bank transfers or something like that. Seems a bit tricky
Cheers
Alastair
just away to clean office at 10pm, cant be ars*d, thank goodess to rotary machines though.
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Mike Roper

  • Posts: 326
Re: mytee speedster parts
« Reply #10 on: October 08, 2008, 10:32:08 pm »
Surely if the worst comes to it you could order something like that straight from mytee .
Mike
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Mike Osbourne

Re: mytee speedster parts
« Reply #11 on: October 08, 2008, 11:39:14 pm »
Don't want to hijack your thread Diamond, but does anyone know exactly what vac motors the Speedster uses?
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maxiclean

  • Posts: 8
Re: mytee speedster parts
« Reply #12 on: October 09, 2008, 12:55:31 pm »
re motors i think they are Lamb motors can find out for you if you want got some on the shelf. been there a while though.
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Keith Dobson

  • Posts: 66
Re: mytee speedster parts
« Reply #13 on: October 21, 2008, 06:37:43 pm »
Hi I have a Speedster and I had a similar problem I found it was the thermostat  mounted on the heater had a faulty spade connector. John at Woodbridge sorted me out they were in the post the very next day only cost £5.87 each plus vat and p+p I had two for £18:67.

Very carefully check the black leads on the thermostat body and the spade terminals see if they are loose this can cause the machine to trip out. I have RCB on my two leads and the one wouldn't reset no matter what I tried and found out it was the above problem.

The very best of luck.
P.S. have you had any leak problems?
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John Gregory

  • Posts: 153
Re: mytee speedster parts
« Reply #14 on: October 21, 2008, 07:01:01 pm »
Its good to see Woodbridge getting positive remarks regarding there customer service ,
well done all at Woodbridge

John
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diamond

  • Posts: 94
Re: mytee speedster parts
« Reply #15 on: October 21, 2008, 07:31:03 pm »
cheers Keith.
Have dealt with woodbridge but not been as lucky with them. Incidently i got those thermostats at RS components. Check them out.
I did catch a potential leak before it started. Internal hose had a huge bubble ready to burst.
My heating rod should hopefully come tomorow so hopefully all will be sweet after that.
Cheers
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Mike Roper

  • Posts: 326
Re: mytee speedster parts
« Reply #16 on: October 21, 2008, 10:16:31 pm »
I've got a bubble on the short link pipe between the two heaters ,is that where yours was?
Mike
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diamond

  • Posts: 94
Re: mytee speedster parts
« Reply #17 on: October 22, 2008, 07:30:00 pm »
that is exactly where it was. it was fixing this that made me brake my thermostat spade connector. I did have another bubble but cant remember where it was.
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Ian Gourlay

  • Posts: 5746
Re: mytee speedster parts
« Reply #18 on: October 23, 2008, 07:36:30 am »
Quote from: diamond on October 21, 2008, 07:31:03 pm
cheers Keith.
Have dealt with woodbridge but not been as lucky with them. Incidently i got those thermostats at RS components. Check them out.
I did catch a potential leak before it started. Internal hose had a huge bubble ready to burst.
My heating rod should hopefully come tomorow so hopefully all will be sweet after that.
Cheers

You must explain why not  as obviously you could cause a drop in sales and iys unfair without explanation
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