Leaving figures aside, slow start to the year which I put down to the crap weather when Spring was supposed to be springing.
July was my best month ever, August is set to be slightly better. 2 record months in a row, the credit crunch is really biting

Old customers aside, securing new business has changed a little though. I'm noticing that I'm getting less work booked far in advance, and picking up jobs where I can be very reactive and call in to quote the same afternoon they ring. If I can make sure I'm in there quick I'll normally get the job.
I find the same as being said the other thread going atm, if I get sat on a customer's sofa I can secure a lot more work than on the phone to price shoppers.