[glisaglaze]

Hi everyone,

got a major problem...I clean 2 new build houses to day which had lead windows, the first house the owner asked me to used water only! The second a mixure of fairy and glass gleam...on the second house it was going fine until the last two windows I was applying water and squeging off the excess and buffing up the window with a microfibre. Seconds later there was a white smear all over the windows I as hard as I tried it would not go! Can anyone tell me why this is?? I feel awful about this as they are a good customer!! Many thanks, Henry

[elite mike]

might be some glue residue or mastic ,try some meths or something similar

with a clean micro,

regards  mike

[glisaglaze]

cheers mike,

The lady rang me back and she was more worried I had not been paid. Please can you share with me the technique you use? Do you just use a damp cloth or dap the applicator on each square and buff - etc??

will try meths, wont damage the window in any way will it??

cheers henry

[elite mike]

hi henry
meths will not damge the glass.

use 1 clean cloth for meths  etc  & 1 clean cloth to buff

i must admit ,i have not come across this problem myself, thankfully

good luck & let us know how you get on

mike

[Dick]

Could it be a reaction with the lead, perhaps it's not good quality or just that you were cleaning something off the lead.

[glisaglaze]

Hi folks,

When beck to the property on Saturday and gave them another clean with de-ionised water and they did'nt smear up this time!!    Was really happy with they result...thanks for the advice of meths etc...will still carry it in the boot just incase!! only bad thing was the weather! lol