[pjulk]

What do you think is better for your business.

Quality or Quantity

The reason i ask this is that i see on one of the dragons den's programmes that one of the dragons said you make more money with quantity.

Which so far i don't really go for i usually pride myself on the quality of my work.
But thinking about it you never know how long we are going to be in this business and really need to make as much as possible while we can and i'm now thinking quantity is the way to go.
I may lose a few customers if i went for quantity but i would be earning more money and customers are easily replace.

Now what does everyone else think about this subject

[Dean Taberner]

Quality without a doubt :

[paulscotney]

Reliability is the most important thing.

[KLEEN-ZONE]

I may lose a few customers if i went for quantity but i would be earning more money and customers are easily replace

Quality everytime for me, if you lost that many custys a bad reputation soon spreads and sticks!

[pjulk]

Im not so sure there is a chap round my way and he does a rubbish job he would even admit it to you but he knocks out heck off a lot of work and is always inundated with new work.

[paulscotney]

He is probably  reliable, that is what my  customers all tell me they want.

[KLEEN-ZONE]

I wouldn't chance it with my business, but it does make you wonder if the custy's even bother to look at the windows .
I've a few that are so dirty inside, they probably wouldn't even notice if they had been cleaned or not.

Steve

[Oakley Windows]

I picked up a new place yesterday, and was chatting to the custy after the formalities.


She said that the important windows were the kitchen and lounge ones, she doesnt look out the others, anyway she said, why should she, they all had nets !!!

[windowwashers]

Quality is always better than Quantity in are work if the dragons said this they were drunk. anyone can get quantity of customers £2 a house you will be stacked out with work in a week or 2, quality takes time to get and every window cleaner does this unless they are stupid or a liar.

[Oakley Windows]

I guess it depends on if its quality of workmanship or quality of the round in an earnings sense.

[windowwashers]

ok is will say this another way the way I think

Quantity = busy fool
Quality = clever minded

this works for many business' not just window cleaning, but other business' do not work this way window cleaning yes Quality every time but having both is good

[seandyer2003]

depends where you are i think, when im doing 50 £4 houses in a day i will knock out quantity when its big houses i will probably go more careful, because 1 £4 house is easy replaced, but you dont wanna lose a £50 house

[Glyn H]

The Dragons right look at McDonalds,Primemark, KFC etc. 10s of millions of pounds a day selling ****

However I voted quality

[windowwashers]

depends where you are i think, when im doing 50 £4 houses in a day i will knock out quantity when its big houses i will probably go more careful, because 1 £4 house is easy replaced, but you dont wanna lose a £50 house

We offer quality and back this up, then again I am not starting out, but would say to anyone starting off: start as you mean to go on! Don't do this and you will add to the unreliable windows cleaners that are 10 a pennies in every town

[seandyer2003]

been doing them £4 houses for 4 years mate, started out with £30 worth now have £600 there in 2 days, when i say quantity i dont mean i leave dirt on windows, just dont clean sills etc unless paid to do so, on big houses though will go that extra mile even if not asked.

[windowwashers]

been doing them £4 houses for 4 years mate, started out with £30 worth now have £600 there in 2 days, when i say quantity i dont mean i leave dirt on windows, just dont clean sills etc unless paid to do so, on big houses though will go that extra mile even if not asked.

I am not knocking you, but I bet you if you said you would clean sills frames ect they would be £6 houses at least, I used to be the same and could see the angle to work on 

[seandyer2003]

its a council estate in moss side manchester so i doubt it, they do have the option of frames and sills and for that i actually charge £10 and have 3 or 4 who go for it, but the rest just want fortnightly cleans at £4 and never had a complaint, and as i said i can knock out a good rate, just cleaning glass. and have a lad doing downstairs, works for me. But all my other work is in cheshire and i pride myself in doing a good job, it seems that in a very low demographic like moss side no one really seems to care about state of work, some of them are absolutely black inside, but they just seem to be happy its been done? But my standard of work is fine, i just dont go over the top when its not necessary and i know that everyone else is the same, you automatically do as much as is necessary then move on. why do more than needed and waste time and money. someone mentioned primark and mcdonalds before, think to yourself generally who eats and shops there? what are they after? compared to a very expensive restaurant, or shopping at harrods, forgive the generalizations but the principle is there.

[windowwashers]

its a council estate in moss side manchester so i doubt it, they do have the option of frames and sills and for that i actually charge £10 and have 3 or 4 who go for it, but the rest just want fortnightly cleans at £4 and never had a complaint, and as i said i can knock out a good rate, just cleaning glass. and have a lad doing downstairs, works for me. But all my other work is in cheshire and i pride myself in doing a good job, it seems that in a very low demographic like moss side no one really seems to care about state of work, some of them are absolutely black inside, but they just seem to be happy its been done? But my standard of work is fine, i just dont go over the top when its not necessary and i know that everyone else is the same, you automatically do as much as is necessary then move on. why do more than needed and waste time and money. someone mentioned primark and mcdonalds before, think to yourself generally who eats and shops there? what are they after? compared to a very expensive restaurant, or shopping at harrods, forgive the generalizations but the principle is there.

I understand what you are saying m8 I would still offer the frames ect wfp £1/£2 more, you do what you know its woring, I dont live there or know youre area just saying what I would do 

[seandyer2003]

these at £4 arent wfp, they are ladders for now, thats probably where we are mis understanding each other from another post I cant find a way to go wfp on this round, far too many locked gates. But i understand where you coming from. But i gotta go bed now, past my bedtime, and i got 50 £4 houses to do tommorow Have a good day tommorow all.

[windowwashers]

these at £4 arent wfp, they are ladders for now, thats probably where we are mis understanding each other from another post I cant find a way to go wfp on this round, far too many locked gates. But i understand where you coming from. But i gotta go bed now, past my bedtime, and i got 50 £4 houses to do tommorow Have a good day tommorow all.

How do you get over gates at the mo