You and your Vans Clive

Shell is getting a van

and for 3 reasons? 1. Easier than a trailer, 2. Image, 3, because she wanted one.
Shell is one for image, the bossy thing even made us change all our uniforms so that they had large lettering on the reverse saying window cleaner.
Lets see how Shell has and will take over and run the company.
She has worked on & off with myself and the boss for over 10 years and is a very experienced Trad worker including poling, she knows every single customer we have and that's over 300 of them, she can competently price a property no matter what shape or size.
she's competent at dealing with the customers including the nice ones and the fussy ones and can walk away leaving them happy.
She has sat with us drinking coffee with a prince & princess and at the other end of the scale, sat with us drinking Tea with gypsy's, she conducted herself in a manner that left all customers happy, So no matter the customer type, Shell has and can deal with them all.
Come September when its all hers, she will have my continued backing, for space reasons I will continue to produce and store her water, although she has already learnt about RO- systems including all the filters and DI, she maintains her own poles and can conduct running repairs, She Tests & loads the trailer with water each morning and makes sure the batteries are loaded and unloaded and re-charged at the end of the day.
She's now competent at using the trailer/van System and also her backpack system.
She has the personal backing of 2 retail managers and there knowledge is excellent and Just in case she ever needs them, her in-laws are Solicitors also her Mum who used to be an accountant.
She has no wish to expand or employ at present and if she needs help at work, she can call on myself or any one, or both of her sisters,who are both experienced Trad w/c's
Over the past 8 weeks she has also taken over the Organisation of all the work, she now does all the records including all the books for the dreaded taxman (thank God

) Phew!
So after all the above ,if anyone including a woman thinks Michelle needs any tips or help for running a long standing and successful business? Please let her know, she doesn't pretend to know it all because non of us can claim that, but there are quite a few of us on here, who can claim the successful running of a long term business.