I sometimes live in the past and think back to the jobs that I used have...good wage's,holiday pay, bonus, car, fuel, computers...blah, blah...but thats easy...I tend not to think about the stress, politics, backbiting....that used to go with it.
Next year will see my income reach the same standard wage of my last job...ok, not so many physical perks but I like yourselves have so many other advantages within this field....I suppose it is too easy to forget the positives and dwell on the negatives when the real truth is that our profession can be what we choose to make it....

An as far as customers perceptions I try not to think about that too much....
Dave