[tatman]

Been wfp for around 5 cleans everything seems to be going ok. Had a call today from a good customer who claims my new system has made her glass steam up. Basically since i went wfp 3 glass units have started to steam up. I personally cant see that i could have caused this after all even if the rubbers were worn around the windows the units inside should still be sealed and waterproof. My reply was it cant be me must be coincidence as no one else has had this problem. But the double glassers say its the wfp causing it when the water sits in the bottom of the frames?
She has asked me to go back on ladders this i aint prepared to do as people will start asked questions. Anyone come across this before??I have 10 custies in this street

[LWC]

i had this once, i just was like, you are joking arent you? i saw they were like that even when i did it the old way, just she had net curtains up

hmmmm water sitting on the seals...hmm so when it rains non stop for a week explain that one, we only wet it for like 30 secs. idiots

bin her.

[NWH]

Tell the double glaziers to supply good quality windows instead of the rubbish your on about,they should be completley water and draft proof.It sounds like it`s another case of blame the window cleaner.

[GMG]

I do an estate thats been build around 14 years and the units are starting to go i have had
2 customers telling me they only steam up (this is their words) every time i clean with the wfp
one  cancelled for 3 months but wanted me to return doing them trad ,i said sorry cant do,the other cancelled and wanted me back most prob found out units go after a time

[DASERVICES]

I have had this a few times and the customers have claimed on their guarantee and got new glass installed.

It happens when the cold water that hits the outside the air in the sealed unit then causes condensation due to a small gap in the unit.

[Mike 108]

I had a customer ring me up the morning after I'd cleaned her windows with WFP for the first time, saying the double glazed unit in one of her patio doors had water droplets inside the unit.

By the time I'd got round there (about 2 hours later) the sun had been shining on the glass for about an hour and the droplets had almost disappeared.

She reluctantly accepted my explanation that the unit was already 'gone' before my first clean with WFP - it was just that she'd not noticed it before.

Incidently, I've noticed in 'failed' units in my own house that sometimes the water forms droplets, sometimes it's an 'all over' mist.

Mike

 

[simbo]

told you nothing to do with you didnt i.
si

[simon knight]

About half the windows in my own house are almost like frosted glass there's so much condensation between the panes...and they've never ever been wfp'd.

It's wear and tear and the custy only notices when they look at their windows after the w/c has been.

"Oh...there's water insides the glazing...must be the w/cers fault with his pole"

[Neil Williams]

I have had this a few times and the customers have claimed on their guarantee and got new glass installed.

It happens when the cold water that hits the outside the air in the sealed unit then causes condensation due to a small gap in the unit.

perfect answer which I would've put.

[Moderator David@stives]

Ask her what happens when it rains

[Wayne Thomas]

I tell customers with access to a computer to check this site out as to why their windows mist up:

www.thewindowman.co.uk/misty-upvc-ali.htm

[simbo]

wayne , would not do that. have you not seen all the how much i earn a day posts
no! no! no! keep them well away
simbo

[Wayne Thomas]

wayne , would not do that. have you not seen all the how much i earn a day posts
no! no! no! keep them well away
simbo

Just extract the info that your customers would like to hear and save it as a PDF file to print out and give any customer with steamy windows

[Sir Squeaky]

Ask her what happens when it rains

Rain doesn't get forced in to the top corners though, it's runs down the middle.

I've got at least 8 or 10 customers who's windows leak when I wfp them, but they don't leak from the rain.

[Mike 108]

Squeaky

I'm not sure what you're saying.

I don't think water from WFP can get into the sealed unit at the top of the frame - first of all, it would have to be forced 'up hill' under the plastic trim and travel up the glass for about 20 mm (there just isn't enough pressure) before finding a fault in the top of the sealed unit through which it could enter.

The water must already be in there. Its just moving about as it partially dries/evapourates (from room heat/sun) and then condenses again (as a result of WFP water cooling the glass).

Mike

[Sir Squeaky]

I'm not talking about upvc double glazing.

I was talking mostly about wooden frames on old houses or new barn conversions.
It goes in the top or down the inside when doing the pane above.

Really annoying to have to get a long pole with a squeegee on just for those windows.

[Mike 108]

Oh - Sorry. My misunderstanding.

Mike

[Sir Squeaky]

Sorry, my fault, wasn't quite on-topic!

[Window Cleaning Services]

I'm not talking about upvc double glazing.

I was talking mostly about wooden frames on old houses or new barn conversions.
It goes in the top or down the inside when doing the pane above.

Really annoying to have to get a long pole with a squeegee on just for those windows.

Have you tried turning water pressure right down to minimum required and giving a couple of quick light rinses after lightly cleaning glass? It seems to work on the couple of "leakers" that I have. HOH (Hope It Helps)  8)Syd

[Sir Squeaky]

Yeah I have.
Wooden windows on those barn conversions warp after a few years, and it just runs straight down the inside.

I've got around it by using minimum water and the squeegee, but it's just a pain.