[mark_roberts]

Shaun and Susan - what is it you want from the NCCA.  How do you want it to move forward as stated??

Ken - Im no expert on the internet but is the NCCA able to improve its listing on the search engines ie. if Im looking for a cleaner in London the first name will be the NCCA or a NCCA member.  If this is possible I think it would be a good incentive for members.

Mark

[ianharper]

Guys

The main problem is conflict of interest. (we can all see this conflict but nothing is said) until that is sorted we as members can change small things but the big things like tech training will have to wait.

the main purpose from my view of the NCCA is to promote professional carpet cleaning and this come in two ways first from training basic and advanced and second though promotion of this professional body to the public by its members and the NCCA. if you want them to have a higher profile then as with all things it costs money and where would that come from its membership? or where it should just like the Bics thought training.

The NCCA is not a job provider for its members. if you think that because you pay subs that you will get work in return then your wrong. its about ethics.

did you know that woodman had offers from both the NCCA and Alltec with the CCDO but he decided to do it himself. why because he value your opinions and that if he had help from them that it would be looked upon as unethical.

There are some big issue with the NCCA but it can and does work for its members. I sat on the fence for a long time but decided in the end its better to be on the inside and get some benefit than on the outside moaning about it.

if the members of any organisation let the top runs things withoutits memebrs getting involved then problems will happen. we live in democratic society that means we have a say.

mark. with respect you are an expert as some on this forum have told us how you have help them. so why aren't you helping the ncca site? do you know how much it cost for experts.  and i know many that moan about the ncca have talent in many areas how many are putting themselves forward to teach others what they know?

as i said the ncca should have two objectives one promotion of us as professionals and second training us as professionals. just look at the training that's available outside the NCCA for us and you will see where the problem is.

Respect To everyone.

Ian Harper

[spencer davies]

I will be sending my cheque off next week, I make sure my NCCA membership works for me, I readily offer information about the NCCA to my customers and future customers, I believe that mentioning NCCA/Trading Standards etc will win me work week in week out.


S

[Straker Cleaning]

I get referrals  by being a member but i get the jobs once people see that my membership makes using me less of a risk than untrained, uninsured non member Joe Bloggs down the road ............ if Joe Bloggs is logged in then i apologise 

Not often asked if i have had training or if i am insured ..........and can i prove it ............ NCCA takes the guesswork out of it for customers.

I only really pay my membership as the blue in the logo does look nice on a white van  :

[spencer davies]

I thought you had a green van  :


S

[garyj]

I get referrals  by being a member but i get the jobs once people see that my membership makes using me less of a risk than untrained, uninsured non member Joe Bloggs down the road ............ if Joe Bloggs is logged in then i apologise 

Not often asked if i have had training or if i am insured ..........and can i prove it ............ NCCA takes the guesswork out of it for customers.

I only really pay my membership as the blue in the logo does look nice on a white van  :

All of Strakers customers join the NCCA after using him.........Not Calling Chris Again   

[Ray]

We have been members of the NCCA for a number of years now.

It does annoy me when people criticize if your not happy with the NCCA  then join in get involved go to the AGM then make your point. Don’t just moan from the outside.

Life is full of moaners who moan but don’t want to get involved


It only cost 235.00 and for what you get back it well worth it.

News link. Referrals we get work of people who have used us because we were members.

The point that the NCCA allow people in who have only been on a training course and have then passed the exam.

We all have to start somewhere what is better no training at all

At least these new cleaners have had 2 days training, also have to show they are insured.

They also have the phone numbers of the 2 trainers so if they do get stuck at least they can go for advice.

It’s better than getting advice of one of the forums where you could get the wrong advice all together.

Anybody can buy a machine and can then call themselves a carpets cleaner is it not better for these ones to get trained by the NCCA so having the support.

I have been to the AGM 3 times and have seen first hand the hard work that the directors of the NCCA do.

As for why the directors not coming on the Forums do you blame them they work hard for the membership to then get shot down in flames by critizing non member who think they know best.

Ray

[Neil Grainger]

Ray the NCCA is not practical training but theory based, you just need to be able to pass the exam. Is that better than being experienced and not being a member.

NCCA should have membership levels based on  practical exams and experience, which would make it much more of a group worth joining. This would be simple to do and would not cost them much and would make more of the membership have training

What percentage just do the course when they start and never go on any other training courses, I bet its over 80% thus making it an organisation that is just smoke and mirrors misleading the public. A major CC company near me that have 5 truckmounts & only has the owner who is qualified but are still using the NCCA to trick their customer base into thinking that they are all NCCA trained.

This was supposed to stop by making membership 1 to1 and it has'nt. How do they Police this, they dont, more talk and no action.

Have a Open meeting with members and non members and gets these things moving forward, why wont they do this.

[spencer davies]

I have to agree with the previous comment, we have a company called Fibrecare in our town, who have the NCCA logo on their sites and vans with four or five operatives, with one guy being a member, surely they should send every c/c employee off to attend the two day course.

I think the ideal scenario would be and experienced c/c that is an NCCA member   


Regards


S

[mark shannon]

Spencer hasn't the "One to One Rule" brought in last year stopped that sort of thing?

Mind you rules are pointless unless enforced and that rule i suspect would be hard to police.

Mark

[Ray]

About 3 or 4 years ago I redid the NCCA 2  day course. On the 2nd day their was a certain amount of hands on use, how to use a wand etc.

This is where the workshops that the NCCA have been encouraging members to attend have helped new ones to pick up more of the basics.

To plug the next one it in Telford on April the 24th.

The rule is now one to one.

I am sure that the NCCA as they come aware of members who are not following that rule they will  put it right.

Ray

[Mark Roberts]

mark. with respect you are an expert as some on this forum have told us how you have help them. so why aren't you helping the ncca site? do you know how much it cost for experts.  and i know many that moan about the ncca have talent in many areas how many are putting themselves forward to teach others what they know?

Hi Ian, I think you have mixed me up with the Irish Mark Roberts.

I'm not a member so even if I did attack and help the Ncca site I would gain nothing from it, I will say this though - it has huge untapped potential for various reasons.

Mark (uk version)

[spencer davies]

Mark S,

I did speak to the NCCA about it, but I am not totally sure of the outcome, you are right about the policing bit though.



Regards




S

[Shaun_Ashmore]

Mark (Fosters) Roberts why aren't you a member?

Shaun

[Joe H]

Re the one to one rule - as I see the only way it can be effectively policed is by other members of the community (NCCA) blowing the whistle.
So if you know of someone flouting the rule - let the NCCA office know.

[elliott cleaning]

If I were to start out tomorrow in this industry & on day 1 went on a 2 day NCCA course, then sat a little exam & qualified as a member, I could hardly regard myself as an expert in carpet cleaning. On day 4 with business booming I have to employ 4 staff to deal with work. Wouldn't it be in my own interest to train these employees up to the standard that the NCCA course had trained me to.  Why would I want to send them to the NCCA?

[spencer davies]

We all know business doesn't work in that way, the point is that people buy into the NCCA membership, hoping that the operator that visits them will have a minimum standard of workmanship/professionalism, if they were to know that a local company flying the NCCA flag had sent along someone that had two weeks experience, they wouldn't be too pleased, at least if they had attended the NCCA courses they would have a degree of confidence in the person.

I do also get work from the NCCA site or if someone has used the link to one of our sites.


S

[Joe H]

Let me quote a bit from the NCCA literature.
"The NCCA was formed ... in order to
1) Establish minimum, but professional standards within the carpet and upholstery cleaning industry.
2) Provide training for member, in order to achieve the aforementioned standard and to keep members abreast of developments such as new chemicals, equipment and new fibres and materials.
3)Ensure that members have adequate public liability insurance
4) Provide an advisory service to assist with problems and handle complaints smoothly and promptl, thereby ensuring that all members live up to the Associations motto  "Service with Integrity"."

It refers to establish MINIMUM standards... does not say you are a expert carpet cleaner if you are accepted as a member does it ?

Re enquiries from members of the public
"The standard proceedure for giving out members details fairly is to select three member companies nearest to the enquirer, it is then up to th enquirer to define their appropriate choice".

[Straker Cleaning]

Nice acronym Gary 

[Len Gribble]

Looking at their web site 2008/2009-membership renewal will be sent on April 1st not one of the best dates on the calendar 2nd perhaps.

Steve

Membership is a tax deducible so stay in.


Gary

Don’t say that Not Calling Chris Again as I’m passing him on to one of my customers, as he came highly recommended green as grass and trained.

Len