[gary evans]

i currently have cleaning contracton large superstore, the carpets are of poor quality, i.e. they stain very easily & wear bad.

This is a new built store approx. 18 months old.
The carpets are low profile industrial.

Every spill leaves a  water mark, every stain removal leaves a water mark.
Different contractors have tried, but, ours seems to give best result, HWE, USING COLD WATER RINSE, ie tea & coffee removal technique.

Any advice would be welcome, possible dry cleaning methods, or other info, yours gary

[paul@ctcs]

Gary,

I would prefer to use a LM method in this situation, if you have a low speed rotary (150-200rpm) £100 for a set of charlie pads from solutions will get you started.
 I pre spray solutions number 2heavy duty micro splitter when using the charlie pads, if cleaning soiled commercial type low profile carpet where poor air flow can limit HWE performance, possibly resulting in a little wicking if heavily soiled, I have found the pad method gives better results as well as reduced drying times.

Paul

[Ken Wainwright]

Gary

I read your topic with interest. From your description, it suggests that the carpet  has a polypropylene or maybe polyamide (nylon) face yarn. Your description of the post drying staining suggests a ring mark rather than water mark.

I would firstly suggest, regardless of cleaning system used, that the carpet is vacuumed VERY VERY thoroughly using a twin motor upright vacuum (eg Sebo BS36). If appropriate, a pile lifter would be preferred.  In extreme cases, you could literally vac a small area for 30 minutes or more and still be removing dry particulate soil. If you must use HWE, do not over rinse! One or maybe two quicker rinse passes of the wand followed by drying passes is the way to go. My preferred system would be low moisture as described by Paul. Even a cotton bonnet pad would give you acceptable results, but the Super Charly Pads, as described by Paul, are receiving high praise on these BB Boards.

Safe and happy cleaning
Ken

[Dynafoam]

Gary,

I concur with the comments made by both Paul and Ken.

This situation commonly occurs with low profile, glue-down carpeting in this sort of environment. daily maintenance is often a perfunctory whip-over with a Henry with an over-full dust bag, so the dry soil load is massive.

When you carry out an HWE clean a high airflow machine and wanding technique is required and any soil not removed concentrates in the inevitable dip in the screed, leading to black ring marks on drying.

As a one-off clean, a LM method will skim the surface soil without too much disturbance to the underlying soil and without causing the ring marks.

My own preference in these circumstances is to explain the problem to the customer, rectify the in-house maintenance issue, the set up a remedial clean, followed by a planned maintenance programme. The remedial clean would be HWE followed by bonnet buffing. the maintenance visits by me might take the form of a thorough vacuum with a pile-lifter after three months, and an LM clean three months thereafter. At this stage the plan would be reviewed and the on-going maintenance decided.

This said the customer may not wish to commit to the plan, in which case  I will either refuse the job or do a one-off LM clean.

[Len Gribble]

Gary

Ken and John have hit the nail on the head Vac-Vac and Vac with a quality upright you will notice the difference even after this!

Regarding Super Pad Charly I have been using these for a couple of months, took some getting use to on first job being a HWE person can highly recommend this LM system, there machine which incorporates a pre-sprayer is also recommendable (tested the mark 1) if you don’t have a slow machine.

Would like to offer thanks too Farther Christmas he knows who I mean! For the bucket idea, all I need now is a magic wand! Can’t wait for the 25th! 

John are you insinuating my Henry’s are not up to the job on my commercials contracts, I have posters pined on the wall there are to empted after each clean dust bag

Len

[Dynafoam]

Len,

The Henry, for its' type is not a bad vacuum cleaner. However it is commonly used in situations where something like a sebo BS36 is required, where the bag is not emptied until it totally stops picking up (and sometimes not even then) and is frequently used by operators have little knowledge and even less interest in what the machine is meant to do.

I cannot think of the Henry without thinking of a cleaning cupboard the stinks of super-musty Kentucky mops and mop buckets that have not been rinsed out since even Derek was a boy 

This is not the fault of the machine, but I am sure that we are all acquainted with the 'typical' user.

[Len Gribble]

John

Thanks very much for bring up the mop and bucket syndrome, won’t sleep tonight thinking ½in of water to clean 20 steps.

Len