I don't mind helping people out from time to time as I think it's good for your reputation and in turn good for business. But only if they are good custies, the pain in the neck one can take a run and jump! I clean this old lady's windows every 2 weeks (bit excessive I know, but she asked for for that frequency) and last year her home help stole £300 from her and disappeared, I asked if she needed any help, she asked me to put some cloths in the washing machine, thought that seemed reasonable, I did it, but wish I hadn't and won't do it again, so.. a word to the wise... old ladies undies....STINK!!!