Hello,
Gave our local rugby club a quote for cleaning 40 upholstered chairs back in the summer. They had to get 3 quotes for the committee and finally booked for us to clean the chairs today.
On arriving this morning, there were no chairs. The secretary told us that after we had looked at them, they'd been put in storage. She went on to say that she'd like us to put them back into storage as soon as we had finished.
She took us out to the carpark where there was an old metal container (the kind you see in railway sidings). She opened the doors and sure enough, there were the chairs along with tons of other rubbish all piled up. She battled for a while and retrieved 5 chairs, they were damp, mouldy and the seats were crushed and distorted from being stored so badly.
She continued to pull out chairs, the deeper she went into the container they became mouldier and damper.
We looked at each other, explained about appropriate storage and told her to throw them away.
Could we charge them a call out charge?
Nearly a waste of a morning, but not quite...we took ourselves off to Toys-R-us!!

Murray & Nicky