[gwrightson]

First job of the day  a third floor flat in a church housing trust.
Nothing to difficult apart from the distance from van to third floor going through numerous security doors. so to make thing a little simpler I drove around the front of the block were . although a busy road I could park and get nearer to custys kitchen window and work that way.
Carried up a length of 2" hose to lower down to ground floor to `connect next length . Big mistake
I normaly take up a bungee to support hose and stop from falling back, not this time    .custy offered to hold hose whilst i go back down collect what i need . I am just collect more stuff from van when suddenly I see pipe sliding from window at a fast rate of knots , and then smash the cuff swings up and smashes window   fortunatly I wasnt directly below  
  What happened the custy phone went and decided to answer, saying thought the hose was secure.

So whos fault was it?  I say mine , and took responsability.
Custy said his , and dont worry  it just an accident, very nice chap

Outcome I cleaned his carpets for nothing, and all parties were happy

I asume my fault for not been vigilant. so what do any of you do to secure hoses in this situation , is there any thing better than a bungee?

your ideas and thoughts apprieciated,

Stupid geoff

Ps another lesson learnt.

[*paul_moss]

Your fault, end of.

Prob would have done the same thing myself and same end result.

[absolutecleaning]

we use cable ties (round window frame, bannister etc) and they do the job - although i do keep thinking one day i might slash hoses when removing them

[robert stubbs]

Hi Geoff, I use 8" velcro straps from Focus DIY store,£4.99 for two.


    Regards Rob
   
   Ps they do bigger straps as well.

[CARPET KNIGHTS]

I use my stair hook over the window frame!

[Neil Grainger]

Geoff

Get a portable, Hope it did not cost you to much.

[richie]

i would have probably done the same thing or put the hose under something like the sofa.  Stair hooks are GREAT.  Obviously buying a porty would be the most expensive way to do it plus less effective  .

Richie.

[Jason Hedges]

I still use bungees to strap up hoses. Bought loads from somewhere (cant remember where) that have plastic round end clips rather than the nasty dangerous standard hooks. Can be really dangerous if and when they fly off . Carrying up hoses is part of the job, strap them up in a coil and release when upstairs.

I never let a customer help me carry equipment. Insurance claim waiting to happen!

Glad you had a reasonable client.

All the best,
Jason.

[gwrightson]

I have a porty, but did not feel the neccesity to use.

the problem was the securing of hose! or should i say the problem was me, not securing the hose

Do any of you think dropping a rope , attaching to hose and pulling up would be easierer that carrying a hose ? just an thought!


Neil, the cost well £70 in lost revenue for lounge and small entrance , but to me that was irrelevent a hour and half in time really. The window was a double glazed unit so I think I got off lightly.

Geoff

[David Ware]

Geoff
Always drop handline from window,attach stair hook to vac and solution hose,use double half hitch nott then pull up. You can secure with either rope or stairhook.

David Ware

[Steve Chapman]

i think the moral of the story is probably, :-

never ask a customer to do anything, or if they offer, decline it!

i had one custy in the past offer to help me with the machine and then kick up a fuss about hurting his back

tried it on for a bit but didn't go anywhere, but made me realize that its always best not to involve the custers in any part of the job, just incase!


sorry to hear about you mishap however, sounds like one of those freak things that you just dont bargain for.


regards
steve

[gwrightson]

quite true Steve,
dont  them near.

I had an indian ion a restaraunt after closing . He had been watching me with my wand ,
I went out to van , lo and behold he had turned on porty and was busy wanding away thinking the wetter the better the way he was prforming  
    I instanly hit the roof in a nice way
    just sat quietly in a corner after that
geoff