[G O A]

does any one give cards to ther customers to say they have been today?
had a customer last week who said she didnt know id been(its been a month now),and said she had no card through the door,i have explained i dont do this,anyway she said she would pay next week,so went round today to collect and she said she didnt know id been and wasnt prepared to pay so i dumped her,thought she was gonna be a pain anyway house is a dump windows are that old theres rust imbeded in the glass
p.s is there any way of getting that out i told her she needed new windows hahaha

[Neil_A]

Yep i put cards through!  Best way...

[pingu]

Yep put a card into the letter box each time I have cleaned...saying I have cleaned and the date of their next clean.

This card also has my bank details on ...so they do not have an excuse

Dave.

[Andy@w.c.s]

Allways leave a bill and an envelope
most post it back
I have been doing this for years and saves having to collect in the evenings
Andy

[The Seven Bays Window Cleaning Company]

Allways leave a bill and an envelope
most post it back
I have been doing this for years and saves having to collect in the evenings
Andy

Note, and stamp addressed envolope - never had any problems with folks paying

[G O A]

do u have a printed one for every custy?
cause surley u cant write out a bill for every house that would waste allott of time?

[G O A]

what do they send cheques?
bit of an obvios question a suppose

[Andy@w.c.s]

Every customer has a number
I just leave that on the Bill and they post the bill back
that way i know who has paid

[The Seven Bays Window Cleaning Company]

I  have a generic printed note, and add date, customers address/name, and amount owed.

[Stevie G]

Every customer has a number
I just leave that on the Bill and they post the bill back
that way i know who has paid

or just write the first line of address on the inside.

[Paul Coleman]

I have pre-printed generic bills.  There is a space for the date and the amount on them.  Those are the only bits I fill in.
I think that cleaning the windows without leaving some kind of bill is not a good way to go about business.  It leaves you open for not getting paid and, as you have already discovered, creates mistrust with the customer.

[pingu]

Here is a copy of my card...despite it being in Dutch...you'll get the idea...hope it helps.

I have them printed out on A6 170gram card...we try to keep it simple and clear.

Dave.

[windowwashers]

Here is a copy of my card...despite it bing in Dutch...you'll get the idea...hope it helps.

Dave.

Unless these new pain killers are effecting my eye sight, I cannot see your card Pingu 

See it now 

[windowwashers]

Here is a copy of my card...despite it bing in Dutch...you'll get the idea...hope it helps.

Dave.

Unless these new pain killers are effecting my eye sight, I cannot see your card Pingu 

See it now 

[G O A]

take it most of u do this i always thought that surely people should be able to tell when they have clean windows!!!
wouldnt mind but the first time i did them they was a right mess and i dont charge extra for a first clean
something to think about

[windowwashers]

take it most of u do this i always thought that surely people should be able to tell when they have clean windows!!!
wouldnt mind but the first time i did them they was a right mess and i dont charge extra for a first clean
something to think about

people can tell if they windows are clean, just many do not look, if you dont let people know you have called I would advice you do this asap.

[Londoner]

Yep, I always leave a note and an envelope. Otherwise most customers wouldn't have any idea I had been.
I don't agree that people would notice without being told, quite the reverse.

[dai]

I always leave a pre-printed note too. The problem I find, is that they often go unread by the customer. Husband or kids pick it up and leave it somewhere, and the one that is being asked to pay hasn't seen it.
HOW MANY CUSTOMERS TELL YOU, YOU DIDN'T LEAVE A SLIP? Dai

[Londoner]

Haven't had that one yet. Lots claim to have mislaid the envelope but they always get a call from my wife after about ten days if payment hasn't arrived.
George is great for keeping track of money owed.

[Jon-scwindows]

i use a simple design with 4 to a a4 page - i cut out- with
business name
'your windows were cleaned today:<insert date>'
'amount due: insert amount'
'visit our website for easy online payment or post a cheque in the prepaid envelope'
i then include at the bottom little clipart pict/
landline mobile and website

i reprint the backs of these with:

'If paying by cheque please write your address on the back of the cheque / or on a separate piece of paper.

Please make Cheques payable to:

<insert your name/or business name>
This envelope is prepaid.

Alternatively you can send payment online for free using a debit or credit payment card – please visit our website.

Your regular cleaning services will continue between:
insert approx date'

my mistake to start was not including 'please make payable to' so they wrote the cheques to my business name - now i have had to open a business account at the bank to cash these. Also i forgot to ask them to write their address on the back of the cheque! its important to include this as i have received payments and i dont have a clue what address its from!

I print about 50 envelopes each week with my business name in italics in the top left hand corner, and my home address in the center.
i post them if they are not home after doing the job, just slipping my note inside the envelope.
I think it is better buying 1st class stamps and putting them on, i know it costs but its not much out of the amount you earn per property, and i have received all my payments due, when they were not home by doing this - within a week i have recieved all the cheques.
i have not had anyone call up about this, and some of them i havent even met yet. You are more likely to get paid, and quicker if you included prepaid self addressed envelopes.