Agree with those comments Mike.
Joe sorry if I seemed harsh,was not intentional at the start of the post but it got out of control by us both so again appologies. ( please dont allow me to stop you speaking your mind, I have met you and you are very genuine)
I tell my customers to give 3 to 8 hours for them to be touch dry this time of year.
There are so many factors that you cant give accurate times, so I am happier telling them to wait till next day ( 24 hrs to be fully dry) same as Dave Liahona.
I have 2 cleaners near me that profess the carpets are dry in one hour after cleaning, both use cheap portables and I have had to go in after they on a few occasions because the customer was not happy with the results,once was a day later and the wool carpet was still damp and looked terrible.
This is the type of thing that gives us a bad name. And as the years move on and equipment gets better,so customers think we can wet now clean carpets and our machines are that good that they dry instantly
.
Guess this will be an emotional topic for years