[EasycleanWindows]

I have just been to look at a customer of mine who has a 17' x 10' Chinese rug.
I have read many posts on here regarding the cleaning of these and would i be right in thinking not to use a vacuum,and HWE on this.

I have done blue / red test and no transfer on either.It is wool and heavy at least 1" in thickness.

I have not cleaned any of this size before and as they are a valued customer of mine i want to look after them.Should just say "sorry i cant do it " or call someone else to do or can i clean it in situ and what method would be best?

Your replies are appreciated

Regards

Steve

[Shaun_Ashmore]

Why not ask other cleaners in your area nd see if anyone does a take away rug service if they do and offer a trade discount you lift it you return it and the discount could be yours and you keep your customer.

Shaun

[lands]

Steve

There is little I disagree with on here but one thing I do believe in is learning. You have done a carpet cleaning course and you should put that learning into practise or how are you supposed to move on.

So you have done your dye bleed test so you know it can be wet cleaned to a degree. How is the general condition of the rug? Is the integrity of the pile still in place? Is it definitely wool?

I'm not suggesting you should be reckless but you will not learn any other way. Follow what you have been taught and take a couple of mobile no.s from this forum with you when you do it just to give you a bit of confidence/back up if you need it.

Mistakes are almost always made because of lack of pre-testing (ie not know what you are cleaning). You get this right and you apply the appropriate method to the results of your tests.

Pete

[Ian Gourlay]

One important point check the fibres are not loose or rotten.

Picked one up from Dry cleaners and serious delamination whereb there was a brown stain.

[EasycleanWindows]

Pete thanks for that .............. people like you are few and far between.
I remember when i used to be a lorry driver i got my hgv in the fire service and i got turned away by maybe 10 company's why??? because i didn't have enough driving experience ? huh so how are you supposed to get experience if you cant get a job driving.

So thats a huge boost .The reason i have said about not being able to vacuum is because so many of the posts i have trawled though only tell people not to do it..........there way is the best way or the old chestnut ....get someone more experienced??

When i was in the fire service our station commander didnt say to me i cant go on a fire because i don't have the experience oh no youve done your training weather it be 1 year or 10 we did the same job.

Yes it is definatley wool, its not really dirty as its in a study.
The pile integrety is still in place as if its never been walked on.
The only real dirty parts are the fringes.......i know how to clean these but as i said i have only done smaller rugs away from the customer.

What would you do pete?

Regards

Steve

[spencer davies]

I would get yourself up to the next NCCA course, which I think is in January, a couple of mistakes on a rug like this one could be expensive, probably more than the course!


Regards


S

[EasycleanWindows]

So im presuming the NCCA course is different to the 2 day course ive been on with Prochem?

[spencer davies]

I have done the Prochem course, which is fine, you will find the NCCA one far more useful, with the added benift of being able to join the NCCA, we advertise the fact on our websites and promo literature, this gives people more reason to call us than the next bloke.

When I am surveying a property, I use the NCCA survey sheet, which looks really professional.

S

[EasycleanWindows]

More reason than to call the next bloke???

So this part of the forum is NCCA only orientated for knowledge?

I have been a member of the NFMW&GC,Safe contractor approved and they all do one thing in common..take your yearly membership fee and thats about it.However you didnt answer my question Spencer .The prochem course is so completely different than that of the NCCA?

Are you telling me that the course i have been on with PROCHEM would not have given me the knowledge on cleaning rugs whcih it did.........................more so than if i did a NCCA course...have i completely wasted my money? or are you NCCA biased or just don't like to give information

Oh i have leased machines from Mike at cleaning express the administrator of this forum oh i do hope my fee for the training course will be refunded to me in due course .thats if the information i learn t from the prochem course leaders was going to be no use to me what soever?

Regards

Steve

[*paul_moss]

Steve
There  is lots of info on the forum re rug cleaning if you have time to dig it out.

The first and most important part is the vaccing, I dont know where you heard that you should not vacc, but it is wrong info you have been given.
You should spend lots and lots of time vaccing both sides of the rug with a decent upright, you can even do it the old fashioned way and beat it.
You must do this before any moisture is applied.

The fringes are a totally different matter and you need to be aware of cell browning especially this time of year and how to deal with it.

[EasycleanWindows]

hi paul yep im aware of browning.....do you mean on the rug itself? there is no jute backing etc

a person on here said about not vaccuming or even hwe a rug "Liahona"

[Chris R]

Its just a big wool carpet. 

Clean it like you would any ( fitted ) wool carpet .

Pre vac- pre spray ( wool safe, low PH ) - agitate with a pile brush -rinse with prochem fibre n fabric rinse. Turbo dry.

You will prob need a big poly sheet to put it on to protect the surrounding floor from over spray.

I use a mat, or carpet piece, to place under the fringe when cleaning. Spray with a micro splitter, scrub, rinse. ( with hand tool)

Cut a length of poly sheet and place under the fringe to protect floor surface and prevent dirt from floor wicking back onto wet fringe.

Job done 

Like i said earlier, its just a bloody big piece of wool carpet.

Done hundreds over the years. You’ve checked for colour fastness, so go for it mate. 

regards

Chris

[lands]

Steve

The main difference between a Prochem and NCCA training course is branding.

the NCCA will teach you the Science in a more theoretical sense whereas a branded course will teach you how to deal with each situation with their products. They are not teaching you anything wrong but your learning parameters are restricted. Paul is absolutely correct. Vac, Vac and Vac. Apply a light misted pre-spray (test it first) and agitate with a brush that the rug can take and HWE with a hand tool (do several dry passes after each stroke) . You will get a good result and have little to worry about.

Pete  

[lands]

Chris posted b4 me and he is spot on. There you go. Ignore scaremainering but take the advice on board.

[EasycleanWindows]

Thanks for the positive comments guys.
Its only a big woolly sheep...i mean rug .....
If i can clean windows for one of the biggest coffee making plants in Europe i can clean a rug for sir and lady.......


regards

steve

[spencer davies]

In my opinion the Prochem course wasn't as useful or as thorough as the NCCA course, and YES, I try to give people more reasons to call us than someone else, which I think is good marketing.

Over the last 23 years I have seen many items, rugs, soft furnishings and carpets damaged by people that have 'guessed' rather than known.

The NCCA course delivered far more information than the Prochem course.


S