[NWH]

I never ever get not today thankyou.

[Russell Macdonald]

I never ever get not today thankyou.

I had 1 the other week, the only one all year cause it's raining, dumped on the spot. 

If they are having work done it's not a problem.

[Filllllll]

I'm every six weeks now-used to be monthly but so much work,and six weeks suit my customers.Because of holidays etc it might stretch to 8 weeks and then it seems too long for them.8 weeks makes the windows harder to clean though.
Fillllll

[pingu]

Many people seem to think that when cleaning 8 weekly the windows are really bad....why not try a few windows on your own place and see the difference...

You may see it all in a different light.

[windowwashers]

Many people seem to think that when cleaning 8 weekly the windows are really bad....why not try a few windows on your own place and see the difference...

You may see it all in a different light.

i have customers that are 8 weekly most are 4 weeks, the reason why is to make more money I am running it as a business, some work 4 weekly like me some 8 weekly it does not really matter as long as you are happy with what you earn thats what matters IMO

[lee_dewing]

thanks all intresting to see what others are doing.

I think i start whacking up all prices for new customers.

Give em the price if they start about too often or too dear then offer 8 weeks.

I think people with big houses will still only pay so much thats been my experience.

Thanks everyone

[lee_dewing]

good point john tompkins about the 6 weeks option.

what to do!

I use to be indecisive;  now i'm not so sure!

[dai]

I was in the same position regarding under priced long standing customers. I explained to them that it was not economically feasible for me to continue at the old price.
I told them that I was only prepared to continue if the price was increased by 50%. I would however be prepared to clean their windows at 8 weekly intervals if they desired it, pointing out that this would actually reduce their annual window cleaning costs. I told them that most customers have been happy to go down this route.
The last bit is important, they're a bit like sheep and will go with the majority.
I now have 3 estates on bi-monthly cleans for 50% extra. At least now they can tell I have been. I definitely feel more appreciated by my 8 weekly customers Dai

[Londoner]

The customers seem to prefer 6-8 weeks. I have no trouble fitting in with their preferences. The customer is always right. More important to keep them happy than stick to some rigid routine.
In the old days (pre George) you had to stick to your book because you would get in a terrible mess if you didn't. Now you just set them up at whatever frequency they want and the system takes care of the rest.
Every week I print out a worklist for the coming week and then go and do it. It makes no difference to me what frequency they are on.

[darren73]

most of my work is 4 weekly but recently alot of people have been asking for 6 weekly,i was thinking of putting everything to 5 weekly or nothing-anyone else do 5 week cleans as it always seems to be 4,6 or 8.                                             

[Davo]

I thought because you were using pure water to clean windows that the window no longer attracted dirt because there was no longer any soap residue left on the window. Is this true??

If it is true then, all things being equal,  the windows shouldnt need cleaning on the same call frequency as trad cleaning methods. If it isnt true then the pure water sales pitch must be baloney ie it doesnt attract dirt the same way as traditional methods.

Not having to clean the windows as often should really present w/c ers with the oportunity to earn more money per clean. I presume most w/cers clean the bigger houses (higher priced work) less frequently because they dont want to risk losing their customer by asking them to pay too often eg £35 every 6 weeks isnt as painful as £30 every 4.

If you price the clean on a price per week basis then arent you optimising your profit?

Eg
3 bed semi 4 weekly £12 . £3 a week. If the customer is happy with £3 a week from the outset then if you turn up every 6 weeks or 8 weeks they pay £18 or £24 ( dont forget they were happy with £3 a week) it is then upto you to decide when you actually clean, especially when you tell the customer that the way you operate means that you wont call too often ( in the custies mind costing them more) but you guarantee they have sparkling clean windows.

Can the experienced cleaners on here tell me if that method of pricing work is acceptable. ie I will clean your windows for £3 a week (12 windows).

It makes you sound very competative price wise and gives you an oportunity to maximise your hourly rate by manipulating the call frequency.

I have done this on some work I priced at £1 a week (small terraced) and the opinion was that I was giving away my service.(6 week call frequency)


Mark

[NWH]

Most windows do stay cleaner longer but the real bonus is that there easier to clean each time due to the frames being cleaner than when using traditional methods,if your needing to clean every 4 weeks you need more work.You don`t need to clean your houses every 4 weeks in order for the windows to stay cleaner longer,the WCS that have a 4 weekly round must just be happy with average paying domestic customers,i clean large domestic and couldn`t charge what i do every 4 weeks,my advice would be to extend the cleaning times but increase the cost per clean but this would mean that you will need to get more work to cover the gaps now left in your workload ie 2 weeks worth.