I'am a member of the NCCA and one of the guilty people that have'nt shown the kind of support that that board deserves and needs to drive them on. Don't knock them, they have given more free advise, either directly or indirectly by passing on good info to 3rd parties. Cock up of 3 piece suites, stain removal, spotting advise to say a few. My view is any person that wants to clean furnishings as a living should join and improve this trade association.
David Ware