[gmccleaning]

anybody help me , phone call today customer dropped whole bottle of hair dye  on carpet, can it be cleaned or is it a new carpet

thanks   George

[trevor perry]

can be done with hydrogen peroxide just keep applying leave to dwell then extract with hwe will probabally need a few applications .

[Paul Redden Countryfresh]

What dilution would that be? and who sell it?

[vangaurd]

chemists sell it about 80 pence last time i bought it
just test first then as you need it keep blotting  then extract   

[gmccleaning]

Forgot to say  the customer phoned back to tell me it was permanant hair dye.

george

[PaulKing]

I can be done i agrree, but I only managed it twice in 20 years, heat transfer with prochem red rx ( it was red dye) and once heat transfer with a bit of peroxide, chemist do 5% vol but hairdresser suppilers, do a heck of a lot stronger, which may help. there will be one near you just ask you local salon. however don't be to surprised if they look at you funny as it also a ingrient in bomb making.

[Nigel_W]

George,

If it is a wool carpet don't waste your time with this one. Let's not forget that wool is sheeps hair and that the bottle says permanent hair dye on it : Your chances of removing the stain are non existant and you will waste alot of time trying. Offer to inspect, write a letter for their insurers and move on.

If it is a man made carpet give it a go - but personally I would still walk away.

Good luck

Nigel

[Shaun_Ashmore]

Colour repair technician required.

Shaun

[Joe H]

Just had a call from a lady who has spilt NON -PERMANENT hair dye on her bedroom carpet.
Non permanent as in it washes out (of the hair) in six weeks.
She does not know what the carpet fibre is and has thrown the bottle away so no further info available.

Any ideas for removal ........ assuming that is after 6 weeks it doesnt wash out of a carpet

[psg]

Phone her house insurance.

Jim

[*paul_moss]

Joe
Book her in every Monday morning for the next 6 weeks. Just extract the stain.
You will find on the sixth vist that it will be all out 

[Joe H]

Hi Paul - It was just the sort of post to attract the witty comments - and thats just fine.
"Its good to talk" - but even better to have a laugh.

Not mentioned the insurance route to her yet.

Too far away to go and play around - even with disclaimers.

So thought I see what was flying around the forum ................. any more ideas?.

[Gerry Styles]

As the lady said permanent I would walk away. Too much hassle. Had one in November. Better the Customer make a claim on her insurance.

[Joe H]

The lady said NON-PERMANENT, washes out after 6 weeks

[Gerry Styles]

I was replying to gmccleaning, however if the dye is water based then Red RX, Neutral Pro Spotter, Stain Pro or Browning Prescription. Solvent based then Solvall, Solvex or Citrus Gel. Obviously subject to pre test

[Joe H]

Apologies gps01 - I searched for "hair dye" and picked up on the thread started by gmccleaning but that was started back in October.
Thanks for info

[Neil Williams]

washes out after 6 weeks

So that'll be after 42 washes.
Unless you get to the job within 60 minutes of spillage then the chance of total removal is about zero.

[mark_roberts]

Its a bit like those water based kids crayons designed to be easily washed out of clothes.  Never so easy on carpets esp wool.

Unless you can charge for trying I wouldnt bother.

Mark

[*paul_moss]

 
Joe on the serious side, these type of hair dyes are usually water based and on many occasions can be just extracted out,however due to the fact that you dont know the fibre or what she has attacked it with I would advise the following.
 Before starting, rinse thoroughly to remove the residues of the customers assault and dry as much as possible.
Dab with something like Eco Spotter to tackle any oil content as some dyes use these as a carrier and blot with dry towel.
If you get any colour transfer from this then repeat procedure. If dye comes fully out finish with an acidic rinse.

For persistent dye staining there are three basic approaches.

1.Treatment as a tea/coffee stain.

2.Thermal transfer with something like Prochem RedRX or Chemspec Juice and Dye Remover or Eco spotter.

3.An oxygen bleaching treatment.

And in that order 

[Neil Williams]

Its a bit like those water based kids crayons designed to be easily washed out of clothes.  Never so easy on carpets esp wool.
Unless you can charge for trying I wouldnt bother.

Ah tell me about it!
I have had better success getting dulux paints out of carpets than what I have getting Early Learning Centre paints out. And that stuff is for kids to experiment with.