[quantum cleaning]

here is a topic most of you will  be able to add to

have you a customer either first timer who had no intentions of paying?

or you have that customer who takes 4 weeks to pay!!!!

name and shame them here
dont worry about someone  stealing them from you.................. there customers we dont need!!!!!!!!!!! even if your newbies
kick them into touch let everyone know about them

[M & C Window Cleaning]

I had one a few years back who made an agreement with me to clean the windows in his first floor flat. I was to start the following month.
I got there and cleaned them only to find a tiny note (1" square) in the last window I cleaned that said he'd changed his mind.

I went back for the money and to find out what had changed his mind and he didn't want to pay because as he said "he'd changed his mind." It didn't occur to him that I mght not do that window till last.

He wouldn't listen to reason until his girlfriend stepped in. after which I was begrudgingly paid half the amount owed.

[windowwashers]

I had one a few years back who made an agreement with me to clean the windows in his first floor flat. I was to start the following month.
I got there and cleaned them only to find a tiny note (1" square) in the last window I cleaned that said he'd changed his mind.

I went back for the money and to find out what had changed his mind and he didn't want to pay because as he said "he'd changed his mind." It didn't occur to him that I mght not do that window till last.

He wouldn't listen to reason until his girlfriend stepped in. after which I was begrudgingly paid half the amount owed.

should have said this may affect your credit rating if I am not paid you have a choice pay me or pay a debt collector either way I will be paid for cleaning your windows. (this does work but they dont like it) its only one clean and best to forget about it but I use that to make myself feel better. Some people :

[pingu]

No point whatsoever naming and shaming a customer on this forum...

What would the end result be?

[quantum cleaning]

the point would be they wont get the windows done again!!!! for free

[johnny_h]

i got one in windsor ignores my letters and looks right through me in the street i will warn every w/c in the area i used to re fit her guttering every time i did a clean as it was put up by a cowboy with winter coming up she will miss that lol i have told the others in the street that i have been knocked though not named her

[windowwashers]

the point would be they wont get the windows done again!!!! for free

I dont do free window cleaning ever, if I do a job I want to be paid for it.

[SparklingWC]

surely details like name and address (however specific or unspecific) would be covered by the data protection act 1988 (or is it 1998? i forgot) and so by posting such information you would be breaking the law. i may be wrong. but i wouldnt take the risk either way. warning other window cleaners who work in the area is one thing, but posting details on the internet isnt fair on the customers - even if they have been unfair to you.

[windowwashers]

surely details like name and address (however specific or unspecific) would be covered by the data protection act 1988 (or is it 1998? i forgot) and so by posting such information you would be breaking the law. i may be wrong. but i wouldnt take the risk either way. warning other window cleaners who work in the area is one thing, but posting details on the internet isnt fair on the customers - even if they have been unfair to you.

Got that in one spark, I would not post anyones name and address anywhere as one it is unprofessional 2 anyone can read this forum, so may like to take note of that yes it is annoysing as hell when you get a bad customer best thing to do is forget about it. It is fair enough posting things that happen but peoples names and address' is a big NO NO.

[johnny_h]

i agree though i been done its only one clean ! putting their details on the "net" is not professional better to walk away

[mark dew]

Better to spend £30 and name and shame them to the courts.

[brightnclean]

Better to spend £30 and name and shame them to the courts.

Very good advice Mark 

Come on we all get messers. It comes with the territory. Move on and put it down to experience or.. you could always put the names and addresses on here and look forward to your own day in court.. err  In the dock!!!

[pingu]

Best to put it down t experiance and move on or as some-one suggested try small claims.

But putting names here is unprofessional and I seriously doubt would be of intrest to anyone other than the handful of w/c in you particular area.

I too have been 'done' and it burns me too but you have to get a sense of balance...how many customers have been nice to you? how many pay on time and you never hear a peep from them...as they are happy bunnies.

If after trying all the normal channels you still do not get your dues...rise above it and move on.

[Paul Coleman]

Best to put it down t experiance and move on or as some-one suggested try small claims.

But putting names here is unprofessional and I seriously doubt would be of intrest to anyone other than the handful of w/c in you particular area.

I too have been 'done' and it burns me too but you have to get a sense of balance...how many customers have been nice to you? how many pay on time and you never hear a peep from them...as they are happy bunnies.

If after trying all the normal channels you still do not get your dues...rise above it and move on.

The biggest bad debt I've ever experienced was £70 from a guy who is very wealthy.  Sure it p'd me off awhile but I got over it.  A few months back I got to hear on the grapevine that he was taken for 6 million smackers.  I didn't have to lift a finger     .  What goes around comes around.
OK so he will always have a wealthy lifestyle.  I really tried not to enjoy hearing about his demise but unfortunatley, I failed.